Janet Mukes
caregiver
Lancaster
Summary
Dynamic and courteous professional skilled in thriving under time constraints while leveraging exceptional organizational abilities. Embraces challenges with enthusiasm and adaptability, contributing to the achievement of company goals while fostering a supportive environment for colleagues. Experienced in delivering compassionate care to individuals in need, utilizing strong interpersonal skills and empathy to enhance clients' daily living activities. Proficient in managing medication schedules and collaborating with healthcare providers to develop comprehensive care plans, ensuring the highest standards of service delivery.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Cashier/Front End Associate
Food For Less
02.2016 - Current
- Ask customers about their needs and help them in making purchases.
- Escort customers to the appropriate aisle or shelve in order to assist with purchasing decisions.
- Provide excellent customer service.
- Ensure the store is clean, safe and in order.
- Stock and replace products to avoid any damages.
- Keep shelves fully stocked with fresh products.
- Prepare store displays and ensure that products are accurately labeled.
- Order out of stock products.
- Process customer orders and payments.
- Discard expired items and place near expiry items on special promotions.
Care Giver
Wesley Kennard
06.2021 - 01.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
GMP Cleaner
ISS Facility Services
08.2020 - 06.2022
- Maintain the highest standard of cleanliness within assigned areas by ensuring that the relevant work, instructions and standard operating procedures (SOPs) are followed.
- To ensure accurate completion of area logbooks as required by SOPs.
- Ensure regular checks of the equipment and machines used during the working day. Any faults/ defects to be reported to GMP Production Team Leader.
- Participate in the Health and Safety Policy of the Company
- To attend training sessions appertaining to potion
- Carry out any duties as required by the GMP Production Team Leader.
- To liaise on a daily basis with other members of the cleaning team, other staff and customers.
PSE Mail Processing Clerk
US Postal Service
11.2015 - 01.2016
- Preparing mail to load into carrier trucks.
- Loading postal trucks and making sure to pack parcels in delivery route order.
- Loading and operating machinery for mail processing, sorting and canceling.
- Sorting and organizing mail to be delivered.
- Unloading mail trucks after they complete their routes.
- Repairing machines.
- Bundle, label and route mail depending on their destinations, and according to established deadlines and procedures.
- Operating optical character readers such as scanning equipment
- Assisting customers.
- Fixing packages that have been broken or otherwise damaged.
- Checking items' addresses to make sure they are legible and correct.
- Placing mails onto conveyors to be culled and sorted.
- Weighing parcels to determine what the postage costs.
- Operating forklifts and trains to move large boxes and mail items.
Customer Service Representative
State Farm Insurance Company
04.2003 - 06.2015
- Payments, verifications, quotes and suggestive selling to increase agency profits.
- Daily monitoring of emails to call back potential new customers and respond to customers' needs.
- Follow up with customer concerns and or complaints daily.
- Ongoing Corporate training to stay compliant with current rules and regulations
- Make daily deposits and weekly reports on new and closed business
Sales Associate/Customer Service
Robinson's May
09.1992 - 12.2002
- Assist customers on selling floor finalize purchases with cash, credit cards, gift card and balancing cash drawers. Inventory, replenish shelves, signing and pricing. Give fast friendly customer service to ensure customer satisfaction.
Receptionist
Modern Service Office Supply
12.1984 - 12.2000
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Directs visitors by maintaining employee and department directories.
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
- Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
Education
GED - General
Fremont High School
Los Angeles, CA01.1982
Skills
- Commercial cleaning
- Quality Inspection
- English
- Manufacturing
- Custodial experience
- Sales
- Telecommunication
- Cleanroom
- Quality control
- Pricing
- Merchandising
- Analysis skills
- Computer Networking
- Communication skills
- Laboratory experience
- Negotiation
- Warehouse experience
- Administrative experience
- Assembly
- Quality assurance
- Supervising experience
- CGMP
- Cleaning
- Leadership
Certification
- Performing daily equipment checks such as recharging the truck’s battery and lubricating equipment
- Dumping materials into machine hoppers
- Stacking empty pallets
- Removing machine attachments and waste material from machines
- Industrial Power Truck Operator
- Examining products to verify conformance to quality standards
Timeline
Care Giver
Wesley Kennard
06.2021 - 01.2024
GMP Cleaner
ISS Facility Services
08.2020 - 06.2022
Cashier/Front End Associate
Food For Less
02.2016 - Current
PSE Mail Processing Clerk
US Postal Service
11.2015 - 01.2016
Customer Service Representative
State Farm Insurance Company
04.2003 - 06.2015
Sales Associate/Customer Service
Robinson's May
09.1992 - 12.2002
Receptionist
Modern Service Office Supply
12.1984 - 12.2000
GED - General
Fremont High School
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