Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Cynthia Parker

Covington,GA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

B2B Sales Representative

Salelytics LLC
03.2023 - 03.2024
  • Increased sales revenue by developing and maintaining strong relationships with key clients.
  • Exceeded quarterly sales targets consistently, contributing to the overall success of the team.
  • Consistently met or exceeded monthly performance metrics such as call volume, pipeline generation, and closed deals.
  • Expanded market share with strategic networking and targeted outreach efforts.

Supervisor

Invent2Vision
11.2014 - 09.2021
  • Takes orders by obtaining and verifying information
  • Enters orders by transmitting information
  • Provides product/service information by answering questions; offering assistance
  • Maintains call center database by entering and verifying information; updating contact log
  • Improves quality results by recommending changes
  • Keeps equipment operational by following established procedures; reporting malfunctions.

Property Manager

The Pershing Suites
09.2012 - 11.2014
  • Maintained a 58 unit Extended Stay Hotel
  • Acquired & maintained executive accounts
  • Excelled in sales & marketing resulting in increased gross sales of 70% annually
  • Accomplished several marketing campaigns that resulted in overall growth of the company.

Education

Redford High
01.1986

Skills

  • Account management
  • Operations analysis
  • Conflict resolution
  • Event management
  • Negotiation skills
  • Quality assurance
  • Client Acquisition
  • Marketing skills development
  • Cold-calling
  • Active Listening

Certification

  • Needs Satisfaction Selling (2007)
  • Professional Selling Skills (2007)
  • Supervisory Skill Builders (2007)

References

  • Gary Norton, 706-476-2111, Personal, 5 + years
  • Elizabeth Marion, 561-215-9143, Professional, 3 + years
  • Debbie Allen, 423-847-7288, Professional, 7 + years

Timeline

B2B Sales Representative

Salelytics LLC
03.2023 - 03.2024

Supervisor

Invent2Vision
11.2014 - 09.2021

Property Manager

The Pershing Suites
09.2012 - 11.2014

Redford High
Cynthia Parker