Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
B2B Sales Representative
Salelytics LLC
03.2023 - 03.2024
Increased sales revenue by developing and maintaining strong relationships with key clients.
Exceeded quarterly sales targets consistently, contributing to the overall success of the team.
Consistently met or exceeded monthly performance metrics such as call volume, pipeline generation, and closed deals.
Expanded market share with strategic networking and targeted outreach efforts.
Supervisor
Invent2Vision
11.2014 - 09.2021
Takes orders by obtaining and verifying information
Enters orders by transmitting information
Provides product/service information by answering questions; offering assistance
Maintains call center database by entering and verifying information; updating contact log
Improves quality results by recommending changes
Keeps equipment operational by following established procedures; reporting malfunctions.
Property Manager
The Pershing Suites
09.2012 - 11.2014
Maintained a 58 unit Extended Stay Hotel
Acquired & maintained executive accounts
Excelled in sales & marketing resulting in increased gross sales of 70% annually
Accomplished several marketing campaigns that resulted in overall growth of the company.
Education
Redford High
01.1986
Skills
Account management
Operations analysis
Conflict resolution
Event management
Negotiation skills
Quality assurance
Client Acquisition
Marketing skills development
Cold-calling
Active Listening
Certification
Needs Satisfaction Selling (2007)
Professional Selling Skills (2007)
Supervisory Skill Builders (2007)
References
Gary Norton, 706-476-2111, Personal, 5 + years
Elizabeth Marion, 561-215-9143, Professional, 3 + years
Debbie Allen, 423-847-7288, Professional, 7 + years