Cynthia Parker
Medical Device Sales
Warsaw,IN
Summary
Sales operations professional with 25+ years in the medical device industry, combining field expertise, MBA-level business acumen, and Medical Sales College training. Credentialed for OR access with 3+ years of in-hospital experience supporting surgical teams and sales reps. Known for optimizing inventory workflows, enhancing customer satisfaction, and driving sales through strategic, compliant, and efficient execution.
Overview
25
25
years of professional experience
Work History
Field Audit Supervisor
Zimmer Biomet
05.2022 - 07.2025
- Provided inventory audit support for distributors, direct sales, and agents.
- Ensured compliance with traceability and inventory record standards.
- Created compelling reports and visualizations for field inventory and audit insights.
- Fostered collaboration across departments: Sales, Supply Chain, Finance, and Marketing.
- Led and developed teams deliver results independently and proactively.
- Created, enforced and consistently improved audit procedures to improve audit efficiency by 95%.
- Supervised and guided 6 employees during audits to safeguard accuracy.
Manufacturing Operations
Zimmer Biomet
02.2000 - 05.2022
- Extensive background in packaging, labeling, joint reconstruction, and trauma operations.
- Performed lab testing (materials, kinematics, impaction) on orthopedic implants and instruments.
- Prepared test specimens, conducted wear/hardness testing.
- Ensured lab equipment was calibrated and ordered supplies.
- Implemented process improvements that reduced waste generation during manufacturing operations, resulting in significant cost savings for the company.
Inventory Control – Temporary Project
Zimmer Biomet
08.2021 - 01.2022
- Reconciled inventory using JD Edwards, ZDCS, and Exacta.
- Assisted in cycle counting and resolved inventory discrepancies.
- Conducted root cause analysis and provided data-driven solutions.
- Finished a $14 million-dollar reconciliation project early and led a team of 4 to completion.
Education
Medical Sales College - Medical Sales
Total Ortho +
Atlanta, Georgia10.2025
Master of Business Administration - Management
Indiana Tech
Fort Wayne, IN03.2024
Bachelor of Science - Business Administration
Grace College
Winona Lake, IN12.2020
Skills
- Public Speaking
- Presentation skills
- Time management/organizational
- Self-Motivated/ Confident
- Orthopedic/Anatomical knowledge
- Surgical/Mechanical procedure
- Professional relationship building
- Sales Strategies
- Consultative Selling Techniques
- CRM-SMS, SAP
- Tableau
- Microsoft office
- Cold Calling
Timeline
Field Audit Supervisor
Zimmer Biomet
05.2022 - 07.2025
Inventory Control – Temporary Project
Zimmer Biomet
08.2021 - 01.2022
Manufacturing Operations
Zimmer Biomet
02.2000 - 05.2022
Master of Business Administration - Management
Indiana Tech
Bachelor of Science - Business Administration
Grace College
Medical Sales College - Medical Sales
Total Ortho +