Cynthia Pech
ZOLL
Lowell,MA
1
Certification
4
years of professional experience
Detail-oriented Release Coordinator focused on providing defect-free products to clients. Working closely with development, QA and business teams to accomplish goals and exceed customer expectations. Seeking new opportunities to leverage these skills in different setting, contributing to organizational success.
Work History
Service Device Release Coordinator
1 Year 2 Months- Coordinated release schedules to ensure timely software updates and product launches.
- Collaborated with cross-functional teams to streamline communication during product release cycles.
- Managed documentation for release notes and change logs, ensuring accuracy and clarity for stakeholders.
Boba Barista
4 Months- Prepared and served a variety of boba beverages to ensure customer satisfaction.
- Managed cash register operations, ensuring accurate transactions and balancing at shift end.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Engaged customers, providing personalized recommendations to enhance their experience.
- Promoted additional items with beverages, increasing store sales.
Restaurant Waiter
8 Months- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Accurately took and processed orders using POS systems.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Breakfast Attendant
1 Year 11 Months- Monitored inventory levels and assisted in ordering supplies to minimize shortages.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Prepared and cooked breakfast items to ensure timely service during peak hours.
Busser
4 Months- Assisted servers with timely delivery of food and beverages during peak hours.
- Arranged tables and chairs for special occasions and events.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Cleared and reset dining tables efficiently after each service to enhance guest experience.
Education
High School Diploma
Skills
Issue resolution
Cross-functional coordination
Quality control standards
Organizational skills
Time management
Teamwork and collaboration
Certification
- OSHA Certified
Timeline
Service Device Release Coordinator
ZOLL
06.2025 - CurrentRead More
Boba Barista
Studio Milk Tea
07.2024 - 11.2024Read More
Restaurant Waiter
Shabu Shack Lowell
11.2023 - 07.2024Read More
Breakfast Attendant
Holiday Inn Express Chelmsford by IHG
03.2023 - 02.2025Read More
Busser
Vesper Country Club
10.2022 - 02.2023Read More
Greater Lowell Technical High School
High School Diploma
Read More