Trent Redder

• Manage scheduling, coordination, and execution of software releases. ensure smooth software deployments by working closely with development, QA, and operations teams, maintaining schedules, and addressing any issues that arise.

My key Responsibilities:

• 1. Release Planning: • Create and maintain release schedules. • Coordinate with teams to align on priorities and timelines.
• 2. Release Execution: • Oversee deployment process, ensuring all tests and validations are completed. • Monitor releases and resolve issues quickly.

• Lead the quality assurance (QA) team within an Agile environment, ensuring that testing activities are aligned with sprint goals and timelines. Facilitated Scrum ceremonies, removed impediments, and fostered continuous improvement, ensuring delivery of high-quality software products.
• Key Responsibilities: 1. Facilitated Scrum Processes: • Lead daily stand-ups, sprint planning, retrospectives, and other Scrum ceremonies. • Ensured the QA team adhered to Agile principles and practices.
• 2. Coordinated QA Activities: • Worked with QA and development teams to align testing with sprint goals. • Tracked testing progress and ensure timely completion of tasks.
• 3. Removed Roadblocks: • Identified and resolved impediments that may hinder the QA team’s progress. • Facilitated communication between teams to ensure smooth collaboration. 4. Continuous Improvement: • Promoted a culture of continuous improvement in testing processes. • Implemented best practices and encouraged feedback to enhance team performance.

• Managed 5-7 projects per week by conducting extensive investigations of medical providers and physicians to determine if evidence of issues of concern or fraudulent activity are present
• Conducted high level analysis of claims billing and treatment data to determine scope of project investigations, conduct in depth and thorough background investigations of medical provider facilities and physicians, strategically develop a recommendation for a remedy for issues of concern, execute project tasks based on priority and business need, continuously review new analytics for any variance in issues of concern or data trends and develop comprehensive reports with project status or outcome
• Facilitated collaboration meetings with claim representatives and legal counsel assigned to each project to ensure transparency and cross functionality is achieved on all levels of project investigation.

• Managed 80 claims per week by prioritizing investigative tasks based in individual claim needs and delegating appropriate resources such as private investigators, legal counsel, accident reconstruction and medical experts to conduct thorough fraud investigations
• Analyzed each project individually to determine scope of claim investigation, strategically develop plans to resolve or affirm indicators of fraud, execute claim tasks based on priority and business need, inspect claim status in relation to claim handling completion and develop closing reports with project outcome
• Directed supplier start-up activities including supplier assessments, develop work-flow requirements, negotiate contractual price and schedule, and manage performance throughout the contract
• Initiated comprehensive analysis of patient medical records to identify discrepancies and establish trends of medical billing and treatment fraud which prevented $720,000 in fraudulent claim payments in one year.

• Generated 3.3M in new home sales by prospecting for new customers through referrals, relationships with real estate agents and networking with existing homeowners
• Received top sales award within the company for 3 conservative quarters and received award for lowest contract cancellation rate on 4 separate occasions
• Managed entire sales process between buyers and Highland Homes from initial contact through close of escrow; Conducted contract negotiations and developed legally binding purchase agreements to finalize sales.

• Reduced criminal activity in target zones by 36% by strategically implementing additional resources, coordinating with local business owners, leadership, and local government to identify, assess and mitigate issues affecting the City of Sarasota regarding homeless support services and criminal activity; Community business and transient outreach liaison
• Developed and produced legally binding reports for the District Attorney's office using substantial evidence collected and documented throughout each case
• These reports led to fair and fact-based prosecution assessment and ultimately a safer community.

• Supervised and monitored GPS activity for 70-90 individuals simultaneously to ensure offenders complied with the court ordered provisions and policies of each individual
• Facilitated daily meetings with leadership, local judicial clients and offenders to identify impediments and areas of non-compliance in order to provide resolutions and create program transparency
• Provided after hours (on call) support for GPS hardware, software and offender violation assistance
• This enabled the company to resolve equipment malfunctions and enforce offender provisions 24 hours a day for public safety.