CYNTHIA POLAND
Fort Worth,TX
Summary
Experienced and detail-oriented Fraud Analyst with expertise in investigations and compliance processes. Proven success in identifying and mitigating fraudulent activities, conducting thorough investigations, and ensuring regulatory compliance. Skilled in risk assessment, transaction monitoring, and fraud detection. Dedicated professional committed to maintaining financial system integrity and protecting organizations from threats.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fraud Analyst
Charles Schwab
03.2022 - 04.2024
- Conducted in-depth investigations of suspected money laundering and terrorist financing activities
- Performed BSA monitoring, exception monitoring, and reporting in accordance with Fraud policies and procedures
- Completed CIP to verify customer identities and the legitimacy of their business activities
- Analysed depository accounts for suspicious activities, such as deposit fraud and counterfeit check activities
- Collaborated with CVRC Team and communicated findings to account officers and management
Insurance Fraud Investigations
State National Companies
08.2021 - 02.2022
- Managed compliance communications and vendor invoices for fraud investigations
- Conducted reviews to identify and address issues related to fraudulent checks and payments
- Maintained organized invoice logs and ensured accurate and timely payment approvals
Collections/Fraud Investigations
CoreLogic
09.2016 - 01.2021
- Conducted property tax data research and analyzed complex tax matters
- Investigated fraud cases, focusing on deposit fraud, counterfeit checks, and wire fraud
- Provided detailed documentary evidence for investigations and maintained client relationships
Fraud Analyst
Bank of America
01.2010 - 01.2016
- Monitored account transactions to identify suspicious activities related to money laundering
- Investigated and escalated KYC/AML alerts for further review
- Ensured compliance with BSA, AML, and OFAC regulations
- Prepared SAR supporting documents and stayed updated on regulatory changes
Education
BACHELOR OF ARTS - JOURNALISM & PUBLIC RELATIONS
MASTER’S DEGREE - finance, economics, business administration and communications
Skills
- Suspicious Activity Reporting
- AML Compliance
- Transaction monitoring
- Customer Due Diligence
- Know Your Customer
- SQL Proficiency
- Investigation techniques
- Fraud prevention
- Cybersecurity knowledge
- Effective Communication
- Verbal and written communication
- Activity monitoring
- Dispute Resolution
- Trained in [Software]
- Insurance confirmation
- VIP customer support
- Banking operations
- Investigative techniques
- Fraud and anomaly analysis
- Fraud identification
- Fraud patterns
- Problem-solving abilities
- Reliability
- Critical Thinking
Affiliations
- Association of Certified Anti-Money Laundering Specialists (ACAMS)
- National Notary Association (NNA)
Certification
- Certified Anti-Money Laundering Specialist (CAMS) - Association of Certified Anti-Money Laundering Specialists. (currently pursuing)
Work Preference
Work Type
Contract WorkPart TimeFull TimeWork Location
RemoteHybridOn-SiteImportant To Me
Company CultureWork from home optionFlexible work hours4-day work weekAdditional Information
As a professional fraud analyst and member of CAMS, I am in the process of obtaining my certification. Building on my previous experience, I have undertaken various courses on fraud and KYC, completing six essential online courses and webinars to further my education. I eagerly anticipate my next position, where I will continue to fight against fraud in our society.
Timeline
Fraud Analyst - Charles Schwab
03.2022 - 04.2024
Insurance Fraud Investigations - State National Companies
08.2021 - 02.2022
Collections/Fraud Investigations - CoreLogic
09.2016 - 01.2021
Fraud Analyst - Bank of America
01.2010 - 01.2016
Louisiana State University - BACHELOR OF ARTS, JOURNALISM & PUBLIC RELATIONS
Virginia Commonwealth University - MASTER’S DEGREE, finance, economics, business administration and communications
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