Cynthia Prado
Weeki Wachee
Summary
Office Manager experienced in operations and team leadership. Achieved organizational efficiency and compliance through exceptional customer service and problem-solving capabilities. Focused on driving team success while embracing new challenges to advance organizational objectives.
Overview
19
19
years of professional experience
Work History
Office Manager
Dr. M. Mehta
Spring Hill, FL
01.2011 - 01.2024
- Managed office operations, ensuring efficient workflow and optimal resource allocation.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Oversaw daily operations ensuring compliance with healthcare regulations and standards.
- Developed office policies and procedures, enhancing compliance with healthcare regulations and operational efficiency.
- Implemented inventory management system, improving supply ordering processes and reducing overhead costs.
- Coordinated scheduling and appointments for medical staff, maximizing patient access and satisfaction.
- Managed scheduling and appointment systems to optimize patient flow and enhance service delivery.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Addressed and remedied all patient or team member issues.
Operations Manager- Owner
SIU Investigations
Spring Hill, FL
01.2005 - 01.2010
- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Implemented standardized procedures for case management, improving accuracy in investigations.
- Managed conflict resolution processes, maintaining positive relationships between team members and clients.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Education
High School Diploma -
FW Springstead High School
Spring Hill, FL06.1979
Skills
- Office management
- Office administration
- Operations management
- Financial reporting
- Invoice management
- HR coordination
- Document management
- Data entry
- Appointment setting and calendar management
- Customer service
- Team leadership
- Organizational skills
- Multitasking
- Phone and email etiquette
- Reliability
Timeline
Office Manager
Dr. M. Mehta
01.2011 - 01.2024
Operations Manager- Owner
SIU Investigations
01.2005 - 01.2010
High School Diploma -
FW Springstead High School