Cynthia Price
West Warwick,RI
Summary
Organized and motivated Neighborhood Health Plan employee eager for an opportunity to expand my skills while facilitating company growth.
Overview
18
18
years of professional experience
Work History
Project Administrator
Neighborhood Health Plan
Smithfield , RI
11.2022 - Current
- Assisted in the development of project objectives and scope.
- Monitored project performance against established goals and objectives.
- Created and distributed reports on project progress to stakeholders.
- Provided administrative support to the Project Manager including scheduling meetings, taking notes.
- Organized team meetings and ensured timely delivery of deliverables from each team member.
- Analyzed data to identify areas for improvement within the project.
- Coordinated with internal and external teams to ensure that all tasks were completed on time.
- Supported the Project Manager in developing strategies for risk management.
- Collected feedback from stakeholders to improve the quality of future projects.
- Maintained a database of key contacts related to the project activities.
- Reviewed vendor contracts related to projects and negotiated better terms when needed.
- Prepared presentations related to ongoing projects for senior management review.
- Checked project compliance and reviewed contractor scope, materials and pricing take-off for competitive bidding.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Developed and maintained project plans, schedules, budgets, and other documents to ensure successful completion of projects.
Patient Service Representative
Women and Infants Hospital
Providence , RI
11.2005 - 11.2022
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Adhered to HIPAA regulations when handling confidential patient information.
- Communicated effectively with team members to ensure timely response times for patients.
- Generated ideas for improving workflows across the organization's various teams.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to patients when face-to-face or through phone conversations.
- Provided leadership, guidance and support to nursing assistants regarding patient care matters.
- Collaborated with other healthcare professionals such as physicians, nurses, therapists, pharmacists, to provide comprehensive patient care.
- Communicated with patients with compassion while keeping medical information private.
Education
Associate of Arts - Health Administration
Community College College Of RI
Warwick, RI12-2024
Skills
- Project planning and execution
- Team leadership and collaboration
- Budgeting and cost control
- Risk assessment and mitigation
- Stakeholder management
- Communication and presentation skills
- Problem-solving and decision-making
- Time management and prioritization
- Organizational Skills
- Multitasking
- Adaptability and Flexibility
- Team Collaboration
- Self Motivation
- Scheduling and Planning
- Strong Knowledge of MS Office (Project, Excel, Powerpoint, Word, Visio, and Outlook, and Sharepoint)
- Knowledge in Jira Software
Affiliations
- Coordinator of the Acuity Governance Committee
- Assisted the start of the Behavioral Insourcing Project (3-Year Project Plans Visio Presentations)
- Administrator to the Provider Relations Committee
Languages
Spanish
Professional
Timeline
Project Administrator
Neighborhood Health Plan
11.2022 - Current
Patient Service Representative
Women and Infants Hospital
11.2005 - 11.2022
Associate of Arts - Health Administration
Community College College Of RI