Overview
Work History
Education
Languages
Timeline
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Cynthia Puente

TX

Overview

10
10
years of professional experience

Work History

Assistant Director

Los Encinos Adult Day Care Center, Inc.
San Juan, Texas
03.2020 - Current
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Managed budgeting and financial planning processes for the organization.

Leasing Consultant

HomeSpring Residential Services
Pharr, Texas
12.2018 - 03.2020
  • Greeted potential tenants and provided information about the property.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Maintained accurate records of prospective renters, applications and leases.
  • Advised on rental policies and procedures to ensure compliance with applicable laws.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Provided excellent customer service to all tenants throughout their tenancy period.

Customer Service Representative

Sun Loan Company
Edinburg, TX
01.2018 - 12.2018
  • Provided guidance and advice on loan options to customers.
  • Conducted credit checks and evaluated customer credit scores.
  • Monitored customer accounts, including payments, delinquencies, and other activities.
  • Verified customer information for accuracy and completeness in loan applications.

Assistant Store Manager

Sally Beauty Holdings Inc.
MISSION, TX
02.2014 - 11.2017
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.

Education

Master of Science - Health Administration

Southern New Hampshire University
Hooksett, NH
03-2024

Languages

English
Professional
Spanish
Professional

Timeline

Assistant Director

Los Encinos Adult Day Care Center, Inc.
03.2020 - Current

Leasing Consultant

HomeSpring Residential Services
12.2018 - 03.2020

Customer Service Representative

Sun Loan Company
01.2018 - 12.2018

Assistant Store Manager

Sally Beauty Holdings Inc.
02.2014 - 11.2017

Master of Science - Health Administration

Southern New Hampshire University

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Cynthia Puente