Overview
Work History
Skills
Certification
Affiliations
Timeline
Generic

Cynthia Rabbiosi

Great Falls,MT

Overview

25
25
years of professional experience
1
1
Certification

Work History

Casino Floor Runner

Town Pump Incorporated
11.2024 - Current

Explain house rules and variations of games. Operated cash register to make change, receive payments and tally transactions. Scanned and processed winning tickets during shift. Scanned and processed winning tickets. Monitored customers for violations of gaming regulations or casino policies.



Assistant Lounge Manager

Sip N Dip Lounge
11.2021 - 11.2024

Bartender, manage lounge staff, cover shifts as needed, provide support to staff, hire and train new employees, inventory of alcohol, balance til, acquire licenses as needed and work all port-a-bars, and update and maintain all information in our aloha system. Implemented staff scheduling processes to ensure adequate coverage during peak hours. Led a team of bartenders and servers to achieve consistently high levels of customer service.

Office Administrative Assistant

Great Falls Honda
03.2023 - 08.2024

Balance the cash drawer every morning, print and reconcile the bank deposit, and take deposit to the bank along with delivering bank packs and titles to the County Treasurer. Assist with title work. In charge of data entry of all invoices and receiving payments on accounts and car deals. Reconcile and print monthly schedules and reports and close every month after balancing. Answer a multi-line telephone. Attach all statements to invoices and get them ready to be paid and make sure they all balance. Ability to communicate effectively with customers, management, and staff. Answered multi-line phone system, routing calls, and greeting visitors. Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Office Manager

Gear Grabbers Garage
09.2019 - 10.2021
  • Greeted customers and answered any questions, wrote automotive quotes as needed, reconciled non payments and sent to collections, produced bills and received payments on accounts
  • Ran daily and monthly reports for reconciling
  • Managed and reconciled cash register accurately
  • Communicated effectively with customers and mechanics on a daily basis
  • Resolved conflicts as deemed necessary
  • In charge of collections of past due balances
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.

Certified Medical Biller/Medical Coder

Missouri River HealthCare
03.2014 - 08.2017

Performed medical coding duties using HCPCS, ICD-10, and CPT. In charge of billing and payroll duties. Reconciled denials and assisted with collections. Billed insurances, reconciled EOB's, processed denials. Assisted in the patient rooms by seating patients, taking vitals, and recording chief complaint/s. Verified insurance of patients to determine eligibility. Collected payments and applied to patient accounts. Communicated with insurance providers to resolve denied claims and resubmitted. Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records. Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations. Conducted regular audits of billing records to ensure accuracy and completeness, enhancing overall financial performance for the practice. Reduced instances of denied claims, carefully reviewing and rectifying coding errors before submission.

Business Office Medical Coder/Medical Billing

Falls Clinic
11.2010 - 07.2017

Efficiently and accurately billed various insurances. Worked with denials and collections. Worked with Medicare, Medicaid, and other insurances. Reconciled EOB's. Maintained updated codes, accurately coded and abstracted medical records for outpatient services using CPT, ICD10, HCPCS. Conducted audits and identified discrepancies. Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes. Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes. Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures. Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.

Administrative Assistant

Center For Mental Health
12.2011 - 02.2014

Greeted patients and scheduled appointments as necessary. Performed all data entry by entering all personal and insurance information into the computer. Entered all personal care takers expenses into computer. Assisted counselors with billing and filing as needed. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Improved document processing speed by introducing automated templates for routine correspondence. Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Dental Assistant

Sherer Dentistry
04.2002 - 11.2011
  • Assisted with all chair side duties including fillings, crown preps and seats, and extractions
  • Performed all cleanings including prophy and fluoride. Took impressions for partials and dentures and poured up models
  • Responsible for filling all chemicals, performing inventory on all supplies including front office supplies
  • Assisted in the office by answering phones, scheduling appointments, and billing insurances along with coding for insurance companies
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
  • Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
  • Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.


Certified Dental Assistant

Dr Selander
05.2000 - 08.2004
  • Performed chairside duties including setting up room for procedures, performed prophy and application of fluoride, applied sealants, took impressions and poured up models, manufactured temporary crowns, dental dams, sterilization of rooms and equipment, x-rays, charting, and assisted with all extractions
  • Performed office duties including entering patient information, coding, billing, and answering phones
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Dealt tactfully and effectively with difficult patients of all ages
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Assisted dentist every time we went to the surgery center
  • Managed patient emergencies calmly and efficiently, coordinating with dental team members to provide appropriate care.

Skills

  • Great Communication Skills
  • 60 wpm
  • 10 key (12,000 KPH)
  • Multi line experience
  • AR/AP
  • MS Office and Suite
  • Spreadsheets
  • Medical Terminology and Insurance
  • ICCD-10 , CPT,HCPC, 150, UBO4, Adjustments, Medicare/Medicaid/Commercial/ PreAuths/ Claim Denials and Edits
  • Meditech, Athena, Epic, Encoder pro
  • Problem Solving
  • Able to work as a team or independently
  • Accepts and implements feedback

Certification

  • CPR/AED Certification
  • Registered Health Information Technician (RHIT)
  • Certified Medical Coding Associate (CCA)
  • Certified Medical Assistant (CMA)
  • Certified Phlebotomist
  • Certified Dental Assistant (CDA)
  • Certified Coding Specialist (In progress)

Affiliations

  • AHIMA
  • Dental Assisting National Board
  • AAMA

Timeline

Casino Floor Runner

Town Pump Incorporated
11.2024 - Current

Office Administrative Assistant

Great Falls Honda
03.2023 - 08.2024

Assistant Lounge Manager

Sip N Dip Lounge
11.2021 - 11.2024

Office Manager

Gear Grabbers Garage
09.2019 - 10.2021

Certified Medical Biller/Medical Coder

Missouri River HealthCare
03.2014 - 08.2017

Administrative Assistant

Center For Mental Health
12.2011 - 02.2014

Business Office Medical Coder/Medical Billing

Falls Clinic
11.2010 - 07.2017

Dental Assistant

Sherer Dentistry
04.2002 - 11.2011

Certified Dental Assistant

Dr Selander
05.2000 - 08.2004
Cynthia Rabbiosi