David Waldmann
Great Falls,MT
Summary
Dynamic and goal-oriented professional with extensive experience at Les Schwab Tires, excelling in customer service and technical support. Proven ability to identify upselling opportunities and enhance team productivity through effective teamwork and problem-solving. Skilled in maintaining service records and managing inventory, ensuring operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Sales and Service Technician
Les Schwab Tires
07.2023 - Current
- Executed routine inspections to identify tire wear and recommend appropriate services.
- Provided technical support for tire installations and repairs, ensuring customer satisfaction.
- Maintained detailed service records to streamline follow-up services and customer communications.
- Assisted customers in selecting appropriate tire options based on vehicle specifications and driving needs.
- Identified opportunities for upselling additional services during customer interactions.
- Managed inventory levels to ensure adequate stock of tires and related products.
Landscape Foreman
Dusty Sprinklers
04.2022 - 07.2023
- Managed daily operations and workflow for landscape projects, ensuring timely completion and quality standards.
- Supervised team members, providing guidance and support to enhance productivity and skill development.
- Coordinated with clients to understand project requirements and deliver tailored landscaping solutions.
- Conducted regular safety inspections, ensuring compliance with regulations and promoting a safe working environment.
Private Security Officer
City Center Security
12.2021 - 04.2022
- Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.
- Resolved conflicts professionally through effective communication, negotiation, and mediation techniques.
- Conducted comprehensive security assessments, identifying potential risks and recommending appropriate countermeasures.
- Assisted in emergency situations, coordinating evacuations and providing first aid when necessary.
- Managed access control systems to ensure only authorized individuals entered restricted areas within the facility or grounds.
- Prevented unauthorized access to facilities by diligently checking identification and managing visitor logs.
Security Forces Supervisor
United States Air Force, USAF
10.2019 - 01.2022
- Collaborated with local law enforcement agencies to enhance community safety and security initiatives.
- Maintained accurate records of all security incidents and responses, ensuring transparency and accountability.
- Evaluated personnel performance and provided constructive feedback to foster professional growth within the team.
- Mentored junior Security Forces personnel, fostering professional growth and development.
- Patrolled grounds to monitor status and safety of premises.
- Responded to emergency situations quickly and calmly for professional support.
Security Forces Specialist
United States Air Force, USAF
07.2015 - 10.2019
- Collaborated with team members for seamless coordination during emergency situations and crisis management.
- Enhanced personal readiness for action by consistently participating in ongoing training exercises, seminars, and workshops related to security forces operations.
- Implemented preventive measures against potential threats through proactive identification of vulnerabilities within assigned locations.
- Conducted regular patrols on foot or using vehicles, ensuring the protection of assigned areas and assets.
- Utilized advanced technology tools such as CCTV systems and alarm panels for enhanced situational awareness and quick response times.
- Handled sensitive information with discretion, upholding confidentiality guidelines as required by clients or employers.
Education
No Degree - Criminal Justice
Community College of The Air Force
Montgomery, ALHigh School Diploma -
Flowery Branch High School
Flowery Branch, GA05-2014
Skills
- Goal-oriented mindset
- Negotiation techniques
- Industry awareness
- Service orientation
- Teamwork
- Problem-solving
Timeline
Sales and Service Technician
Les Schwab Tires
07.2023 - Current
Landscape Foreman
Dusty Sprinklers
04.2022 - 07.2023
Private Security Officer
City Center Security
12.2021 - 04.2022
Security Forces Supervisor
United States Air Force, USAF
10.2019 - 01.2022
Security Forces Specialist
United States Air Force, USAF
07.2015 - 10.2019
No Degree - Criminal Justice
Community College of The Air Force
High School Diploma -
Flowery Branch High School