Cynthia Ray
Robertsville,United States
Summary
Experienced recruiting professional with expertise in team management, employee development and pipeline maintenance. Skilled at placing new hires in key positions. Recruiter skilled at training professionals and filling vacancies each month. Strong planner, problem-solver and administrator with focused and dedicated approach to meeting hiring needs.
Overview
2
2
year of professional experience
Work History
Recruiter
Concentrix
Arnold , MO
12.2021 - Current
- Advertised job opportunities on social media.
- Coordinated schedules to arrange management interviews with applicants.
- Studied job descriptions and qualifications to determine applicant requirements.
- Good communication skills.
- Placed initial review calls with applicants as requested by HR manager.
- Assisted with background checks and verification of licenses.
Retention Customer Service Representative
Concentrix
Arnold, MO
12.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Collected and analyzed customer information to prepare product or service reports.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Trained new personnel regarding company operations, policies and services.
- 3rd Party Representative for State Farm
Education
High School Diploma -
Edwardsville High School
Edwardsville, IL03.1984
Skills
- Organizational Systems
- Retention Program Development
- Promotion Coordination
- Candidate Sourcing
- Recruiting and Sourcing
- Cold Calling
- In-Person and Telephone Interviewing
- Hiring Requirements
- Upselling Products and Services
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Calm and Professional Under Pressure
Hobbies
In my spare time I am licensed USDA Primate Exhibitor. I currently have 3 primates.
I have rescued several primates over the years. They are my hobby my family.
They are a life time commitment.
They teach me patients and Kindness and Love,
Timeline
Recruiter
Concentrix
12.2021 - Current
Retention Customer Service Representative
Concentrix
12.2021 - Current
High School Diploma -
Edwardsville High School