Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Hi, I’m
Shannon Cravens
Human Resource Recruiter
Battle Ground,WA
Summary
Overview
7
years of professional experience
Work History
ProAmpac
Human Resource Recruiter
02.2019 - 10.2022
Job overview
- Refined talent strategies and plans and designed and implemented Type programs to maximize recruitment and retention.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Created internal posting and advertisements while overseeing employment website.
- Leveraged creative sourcing techniques to find passive candidates and screened resumes and interviewed qualified individuals.
The Ferraro Group
Recruiter Specialist
02.2017 - 01.2019
Job overview
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Hired employees and initiated new hire paperwork
Wells Fargo Bank, N.A.
Phone Banking Officer
12.2015 - 07.2017
Job overview
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth
- Alleviated call loads by educating customers about how to effectively navigate site tools and pages for future banking needs.
- Used CRM system daily to maximize service opportunities and enhance communication.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
- Upheld strict security procedures to verify identities when completing actions for members and giving out private banking
Education
Sherwood High SchoolSherwood, OR
High School Diploma
05.1996
University Overview
Skills
- Candidate Pipeline Management
- Hiring and Retention Strategies
- Work Authorizations
- Organizational Systems
- Interviewing and Prescreening
- Organizational Improvements
- Offer Negotiations
- Records Management
- Records Maintenance
- Social Media Platforms
- Form Processing
- Applicant Evaluations
- Applicant Tracking Systems Proficient
- Background Checking
- Work History Verification
- Tracking Metrics
- Recruitment Strategy Development
- Maintaining Applications
- Application Evaluation
- Conduct Orientations and Training
- Analytical and Critical Thinking
- Equal Employment Opportunity (EEO)
- Microsoft Office
- Recruitment Management
- Training Development and Execution
- Benefits Administration
- Promotion Coordination
- Policy and Procedure Writing
- Employee Orientation
- Industry-Specific HR Regulations
- Remote Conferencing and Communication
- Time Tracking and Payroll Administration
- Manage Employee Relations
- Employment Data Tracking
- Maintain Employment Records
- Onboard New Hires
- Retention Program Development
- Policy Interpretation
- Human Resources Management Systems
- Candidate Searching
Timeline
Human Resource Recruiter
ProAmpac
02.2019 - 10.2022
Recruiter Specialist
The Ferraro Group
02.2017 - 01.2019
Phone Banking Officer
Wells Fargo Bank, N.A.
12.2015 - 07.2017
Sherwood High School
High School Diploma
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