Cynthia Reynolds
Keansburg,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Turn-Key Technologies
03.2023 - Current
- Used CRM software to maintain detailed contact logs and account records.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Utilized data and analytics to identify target markets and understand customer needs.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
911 Public Safety Telecommunicator
Monmouth County Sheriff's Office
11.2016 - 04.2023
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Provided on-the-job training and coaching to develop new dispatchers.
- Followed established protocols for professional handling of emergency situations.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Bakery Clerk
Panera Bread
03.2016 - 11.2016
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Operated and maintained bakery equipment, including ovens and mixers.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Created appealing displays to showcase products in bakery.
- Followed food safety standards when handling ingredients.
Assistant Teacher
Growing Tree Children's Academy
07.2012 - 12.2015
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
Key Carrier
Payless Shoes Source
11.2009 - 01.2012
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Trained team members in successful strategies to meet operational and sales targets.
- Tracked, analyzed and reported store sales performance metrics to store manager.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Education
Associate of Arts - Psychology
Brookdale Community College
Lincroft, NJ05.2013
Skills
- Demand Generation
- Office Supplies and Inventory
- Serve Customers
- Rate Negotiations
- Analytical Thinking
- Verbal and Written Communication
- Online Databases
- Data Entry
- Collaborative Environments
- Customer Service and Assistance
- Time Management
- Phone and Email Etiquette
Certification
- The Fundamentals of Digital Marketing, Google - 5/24/2023
Timeline
Inside Sales Representative
Turn-Key Technologies
03.2023 - Current
911 Public Safety Telecommunicator
Monmouth County Sheriff's Office
11.2016 - 04.2023
Bakery Clerk
Panera Bread
03.2016 - 11.2016
Assistant Teacher
Growing Tree Children's Academy
07.2012 - 12.2015
Key Carrier
Payless Shoes Source
11.2009 - 01.2012
Associate of Arts - Psychology
Brookdale Community College
- The Fundamentals of Digital Marketing, Google - 5/24/2023
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