Cynthia Rivera
Albany,NY
Summary
Highly motivated, detail-oriented administrative assistant with experience in customer service, data entry, record keeping, planning, problem-solving and communication. Organized and dependable with a good work ethic.
Overview
42
42
years of professional experience
Work History
Special Education Paraprofessional
South Colonie Central School District
09.1997 - 06.2019
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Oversaw class of students in absence of instructor.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Established professional relationships with parents and other teachers to increase rapport and support.
Administrative Assistant to Assistant Commissioner
NYS Department Of Environmental Conservation
03.1990 - 07.1992
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and appointments for staff teams.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Created and maintained databases to track and record data.
- Assisted development and implementation of new administrative procedures.
- Drafted correspondence and other documents for CEO and department heads.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Administrative Assistant to the Executive Director
NYS Dept. Of State
09.1982 - 02.1990
- Planned and coordinated internal meetings, off-site events, managing budgets and developing event plans.
- Managed communication to executive by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Prepared correspondence, reports and other documents in final formats, using correct punctuation, capitalization, spelling, grammar and style.
- Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
- Created, input and maintained data for accurate and up to date records.
Administrative Assistant to the Dean
SUNY Stony Brook University
11.1977 - 02.1982
- Handled incoming calls and correspondence and responded as directed.
- Scheduled office meetings and student appointments.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation.
- Prepared records such as agendas, notices and minutes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record student data.
Education
No Degree - Special Education Paraprofessional
The College of Saint Rose
Albany, NYHigh School Diploma -
Newfield High School
Selden, NY06.1975
Skills
- Self-motivated
- Excellent verbal and written communication skills
- Documentation and reporting
- Computer literacy, typing, data entry, record keeping
- Organizational skills
- Problem solving
- Attention to detail
- Multitasking
- Flexibility and adaptability
Timeline
Special Education Paraprofessional
South Colonie Central School District
09.1997 - 06.2019
Administrative Assistant to Assistant Commissioner
NYS Department Of Environmental Conservation
03.1990 - 07.1992
Administrative Assistant to the Executive Director
NYS Dept. Of State
09.1982 - 02.1990
Administrative Assistant to the Dean
SUNY Stony Brook University
11.1977 - 02.1982
No Degree - Special Education Paraprofessional
The College of Saint Rose
High School Diploma -
Newfield High School
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