Cynthia Rivera
Fort Wayne,IN
Summary
Dynamic professional with a proven track record at Avenues Recovery, adept in behavior modification techniques and fostering client relationships. Excelled in crisis intervention and behavior development, enhancing client progress. Skilled in data collection and promoting positive reinforcement, achieving high client satisfaction and progress documentation. Demonstrates strong leadership and communication, driving team success and organizational growth.
Overview
18
18
years of professional experience
Work History
Behavior Technician
Avenues Recovery
09.2021 - Current
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Laborer
Brilliant Painting
05.2015 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
General Manager
Comfort Inn by Choice Hotels
08.2017 - 01.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Senior Beauty Advisor
Walgreens
08.2006 - 08.2014
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Maintained counter and display areas for cleanliness and organization.
- Arranged merchandise to present visually appealing displays and attract clientele.
Education
Diploma -
North Side High School
Fort Wayne, IN06.2006
Skills
- Data Collection
- Documentation skills
- Autism Spectrum Disorder Knowledge
- Prompting and Fading Strategies
- Social Skills Development
- Positive Reinforcement
- Skill Development
- Client Relationship Development
- Verbal behavior training
- Behavior Modification Techniques
- Appointment Setting
- Behavior Observation
- Behavioral Health
- Activities of Daily Living ADL Assistance
- Encouragement and Motivation
- Progress Documentation
- Intake Assessment
- Registered Behavior Technician
- Inpatient Treatment
Languages
Spanish
Native or Bilingual
Timeline
Behavior Technician
Avenues Recovery
09.2021 - Current
General Manager
Comfort Inn by Choice Hotels
08.2017 - 01.2020
Laborer
Brilliant Painting
05.2015 - 10.2022
Senior Beauty Advisor
Walgreens
08.2006 - 08.2014
Diploma -
North Side High School