CYNTHIA ROBBINS
Salisbury,North Carolina
Summary
My approach is characterized by a strong commitment to learning, openness to feedback, and a genuine eagerness for both personal and professional development. I actively embrace a growth mindset, understanding the importance of continuous learning and improvement in contributing to the success of our team and the expansion of the company. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
DOCTOR'S TECHNICIAN
Stanton Optical
07.2023 - Current
- Conduct comprehensive patient intake interviews, gathering relevant medical history and symptoms to assist optometrists in performing accurate and tailored eye examinations
- Demonstrate in-depth product knowledge, including lens options and frame styles, contributing to increased sales revenue and overall customer satisfaction.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
QUALITY ASSURANCE AUDITOR
Aldi Distribution Center
06.2021 - 07.2023
- Collaborated with warehouse staff to implement improvements, resulting in increased operational efficiency and a reduction in errors during order fulfillment
- Implemented meticulous counting procedures, consistently maintaining precise inventory records and minimizing discrepancies in product quantities.
RESTAURANT OPERATIONS MANAGER
Salsarita's
06.2018 - 06.2021
- Emphasized a customer-centric approach, consistently delivering high levels of service and satisfaction through staff training and adherence to brand standards.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
Associate of Business Administration - Accounting And Finance
Rowan-Cabarrus Community College
Salisbury, NC08.2025
Skills
- Leadership
- Crisis Management
- Adaptability
- Team Collaboration
- Customer Service
- Problem-Solving
- Self-motivation
- Industry networking
- Strong Communication
- B2C sales
- Microsoft Excel
Timeline
DOCTOR'S TECHNICIAN
Stanton Optical
07.2023 - Current
QUALITY ASSURANCE AUDITOR
Aldi Distribution Center
06.2021 - 07.2023
RESTAURANT OPERATIONS MANAGER
Salsarita's
06.2018 - 06.2021
Associate of Business Administration - Accounting And Finance
Rowan-Cabarrus Community College
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