Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Rutledge

Darien,IL

Summary

Results-oriented Interior Kitchen and Bath Designer uses experience and knowledge to create unique and innovative design solutions. Offers excellent problem-solving and communication skills for providing highest level of customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated to staying current on latest industry trends and developments.

Overview

23
23
years of professional experience

Work History

Lead Kitchen and Bath Designer

ProSource Wholesale
11.2022 - Current
  • Design 20/20 Kitchen & Bath cabinet renderings per clients' measurements for review.
  • Optimize use of space in kitchen and bath designs by incorporating creative storage solutions.
  • Ensured all aspects of each project were executed according to established timelines while maintaining open lines of communication.
  • Develop key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Manage multiple projects simultaneously while maintaining keen attention to detail throughout all stages of design process.
  • Designed our new kitchen and bath showroom opening March 2024.
  • Coordinated with installation teams to address any on-site issues promptly, ensuring minimal delays and maximum client satisfaction.

Kitchen & Bath Remodeling Designer

HomeWerks
11.2021 - 09.2022
  • Designed 3D color renderings and technical drawings to present design concepts to clients via Chief Architect.
  • Created textile/color palettes with applied color theory and composition to bring client visions to fruition.
  • Guided clients through their textile and plumbing selection meetings
  • Prepared detailed field renderings to comply with industry regulations and placed cabinet orders
  • Collaborated with both Sales and Production teams throughout entire Design/Build Process

Lead Designer/ Showroom Manager

Kitchen Design Gallery
04.2021 - 11.2021
  • Designed Kitchen and Bath 3D cabinetry designs via 20/20 for clients.
  • Managed showroom, maintained vendor/client communications, placed cabinet orders efficiently.
  • Developed closing procedures and contracts that set correct expectations and resulted in increased efficiency and improved project outcomes.
  • Created marketing materials, including business cards, brochures, flyers and newsletters.
  • Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues effectively.
  • Drove business growth by actively seeking new opportunities for partnerships and collaborations within industry.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Presented creative proposals to stakeholders, effectively communicating design rationales and strategic benefits

Kitchen & Bath Designer

The Edge / Builder Supply Outlet
07.2020 - 04.2021
  • Designed 75+ weekly appointments with variety of kitchens, vanities, and custom furniture and storage.
  • Conducted thorough consultations with clients to qualify their preferences, selections and budget limitations for cabinet projects.
  • Managed multiple concurrent projects efficiently while maintaining excellent communication with all stakeholders involved.
  • Acted as Project Coordinator/ Expediter for all of my kitchen projects.
  • Collaborated with contractors and suppliers for smooth execution of design plans.

Kitchen Design Specialist

HOBO
06.2018 - 12.2018
  • Utilized 3D rendering software, creating accurate and visually appealing renderings of proposed kitchen designs.
  • Quickly built rapport with clients during qualification of their project goals and allotted budget.
  • Educated clients to support them in their decision process.
  • Consulted clients with selection of tile, fixtures, lighting and hardware.
  • Provided exceptional customer service, addressing client concerns and making necessary adjustments to designs as needed.

Kitchen & Bath Designer

Schmidt Builders Inc.
02.2006 - 08.2008
  • Conducted in-home consultations and measurement documentation.
  • Worked with clients in all areas of decision making process for projects.
  • Utilized 3D modeling software to create realistic visualizations of proposed bathroom designs for client approval.
  • Obtained approval of concepts by submitting rough drafts to management or to client.
  • Collaborated with architects and contractors to comply with industry regulations.
  • Compiled and completed company quote for entire project bid.
  • Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.

Design Consultant/ Cabinet Designer

Cesario Builders Inc
03.2005 - 02.2006
  • Worked closely with clients from start to finish with all exterior and interior design and building design selections
  • Designed all Kitchen, Bath, Library, Media Room, Laundry/ Mudroom areas via 20/20 and hand drafting
  • Identified design requirements for each project.
  • Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.
  • Sourced high-quality materials, fixtures, and furnishings within budget constraints for superior project results.
  • Collaborated with architects and contractors to ensure cohesive and aesthetically pleasing designs.
  • Worked with semi-custom and custom cabinetry manufacturers
  • Compiled and ordered all light, plumbing, siding, stucco brick, stone, roofing, flooring supplies from direct vendors.

Kitchen Designer/ Sales

The Home Depot
10.2001 - 05.2005
  • Designed 20/20 Kitchen & Bath designs
  • Performed In-Store design consultation in all areas of design.
  • Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
  • Established strong relationships with clients by maintaining open lines of communication throughout entire design process.
  • Sold Cabinets; Installs; Fixtures; Countertops and Accessories.
  • Assisted clients in selecting materials, finishes, and appliances for cohesive kitchen design projects

Design Consultant/ Sales

The Home Depot
02.2001 - 10.2001
  • Performed In-Home design consultation and services.
  • Evaluated clients' existing spaces to identify opportunities for improvement or enhancement based on their goals and objectives.
  • Optimized space planning for improved functionality.
  • Generated and multiplied sales in all design areas.
  • Completed training in the following areas: Kitchen & Bath Design, Appliances, Cabinetry, Flooring, Tile, Paint, Wallpaper, Lighting Fixtures, & Window Treatments.

Education

Kitchen & Bath Design Certificate Program -

College of DuPage
Glen Ellyn, IL

Master of Music in Jazz Voice -

DePaul University
Chicago, IL

Bachelor of Music in Percussion Performance -

Northern Illinois University
De Kalb, IL

Skills

  • CAD Software 20/20 & Chief Architect
  • Kitchen and Bath & Interior Design
  • Project Selection & Coordination
  • Color Theory & Space Planning
  • Design Consultation & Presentation
  • Budgeting & Estimating
  • Multitasking & Detail Oriented
  • Time & Project Management
  • Critical Thinking & Problem Solving
  • Excellent Teamwork & Collaboration
  • Building Rapport & Connections
  • Positive Attitude

Timeline

Lead Kitchen and Bath Designer

ProSource Wholesale
11.2022 - Current

Kitchen & Bath Remodeling Designer

HomeWerks
11.2021 - 09.2022

Lead Designer/ Showroom Manager

Kitchen Design Gallery
04.2021 - 11.2021

Kitchen & Bath Designer

The Edge / Builder Supply Outlet
07.2020 - 04.2021

Kitchen Design Specialist

HOBO
06.2018 - 12.2018

Kitchen & Bath Designer

Schmidt Builders Inc.
02.2006 - 08.2008

Design Consultant/ Cabinet Designer

Cesario Builders Inc
03.2005 - 02.2006

Kitchen Designer/ Sales

The Home Depot
10.2001 - 05.2005

Design Consultant/ Sales

The Home Depot
02.2001 - 10.2001

Kitchen & Bath Design Certificate Program -

College of DuPage

Master of Music in Jazz Voice -

DePaul University

Bachelor of Music in Percussion Performance -

Northern Illinois University
Cynthia Rutledge