LeAnn Wilbourn, CKD
White Bear Lake,MN
Summary
Accomplished Lead Designer/Project Manager with a proven track record at Wildwood Kitchens and Baths, adept in 20/20 and Chief Architect software and exceptional at fostering client relationships. Spearheaded multifaceted projects, ensuring completion within budget and timelines, while excelling in problem-solving and project management, significantly enhancing customer satisfaction.
Overview
22
22
years of professional experience
Work History
Lead Designer/Project Manager
Wildwood Kitchens and Baths
Lake Elmo, MN
06.2019 - Current
- Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided cost estimates for labor and materials needed for completion of project.
- Maintained accurate records of all job costs related to each project.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Built and established strong partnerships with teams, vendors and contractors.
- Managed multiple projects with competing deadlines simultaneously.
- Provide scope of work, design specifications and client contracts to all subcontractors and managed daily work schedules.
Owner/Interior Designer
1010 Interiors, Inc
Grand Marais, MN
03.2003 - 04.2019
- Managed a multifaceted sales operation with both retail and builder services.
- Successfully partnered with commercial builders and architects, providing design services and labor to complete full-scale remodels and new construction.
- Organized and managed multiple teams of employees and subcontractors, ensuring that all tasks were completed on time and within budget.
- Reviewed financial statements, sales reports, and other performance data to measure productivity.
- Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently.
Education
Associate of Applied Science - Sales, Marketing And Management
Northwest Technical College
Bemidji, MN05-2014
Associate of Arts - Interior Design
Penn Foster Career School
Scranton, PA06-1996
Skills
- Proficient in 20/20 and Chief Architect software
- Experienced with Jobber, Job Tread, and Salesforce CRM programs
- Proficient with QuickBooks
- Project Presentations
- Excellent customer service
- Problem-solving abilities
- Time management
- Organizational skills
- Active listener
- Communication skills
- Experienced estimator
- Diverse knowledge of building materials
- Project management
Accomplishments
- Grand Prize Crystal cabinets Design awards
- Dealer of the Year Crystal cabinets
- Current choice award Crystal Design awards
Timeline
Lead Designer/Project Manager
Wildwood Kitchens and Baths
06.2019 - Current
Owner/Interior Designer
1010 Interiors, Inc
03.2003 - 04.2019
Associate of Applied Science - Sales, Marketing And Management
Northwest Technical College
Associate of Arts - Interior Design
Penn Foster Career School
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