Certified Counselor with comprehensive background in providing emotional, mental and psychological support to diverse population groups. Strong understanding of counseling techniques and therapy sessions design suitable for individual needs. Demonstrated skills in motivational interviewing, crisis intervention, and group facilitation. Significant impact made through improved client well-being, demonstrating empathy and facilitating change-oriented strategies in previous roles. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.