Hi, I’m
Cynthia Salazar
HR & Payroll/ Customer service / Administrative expert with 17 years of experience, ready for a new adventure!
East Northport,NY
Summary
Dynamic, bilingual professional with over 17 years of experience in process optimization, cross-functional coordination, and customer-focused solutions. Eager to transition into a growth-oriented role where I can apply my expertise in project management, operational efficiency, and stakeholder communication to drive business success. Known for a proactive, results-driven approach and a proven ability to streamline workflows, solve complex problems, and deliver exceptional results in fast-paced environments.
Overview
19
years of professional experience
Work History
Elecnor Hawkeye
SENIOR RECRUITMENT COORDINATOR
10.2022 - Current
Job overview
- Lead the recruitment process for high-priority roles across multiple departments, managing the end-to-end hiring process from job requisition to onboarding
- Partner closely with hiring managers and department heads to understand staffing needs and tailor recruitment strategies to meet business objectives
- Spearheaded the implementation of innovative sourcing strategies, leveraging job boards, social media platforms (LinkedIn, Indeed), and industry networking to attract top talent
- Coordinated interviews, assessments, and candidate evaluations, ensuring alignment with the company's culture and skill requirements
- Streamlined candidate pipeline management, reducing time-to-fill for critical roles by 25% while maintaining a high quality of hires
- Developed and maintained strong relationships with candidates, acting as a liaison between applicants and management to ensure smooth communication throughout the recruitment process
- Managed the creation of job postings, ensuring they are compelling, accurate, and aligned with the company's branding and goals
- Oversaw pre-employment screening processes, including background checks, drug screenings, and reference verification
- Coordinated new hire onboarding, ensuring a seamless integration into the company and an exceptional employee experience from day one
- Collaborated with HR and department leaders to design and implement workforce planning strategies to ensure alignment with business growth and goals
- Conducted comprehensive phone interviews to pre-screen candidates, saving time for hiring managers in the interview process.
- Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
- Organized and hosted successful recruitment events, increasing brand awareness and attracting top talent.
- Supported job fairs, open houses, and recruiting events.
Madison Mortgage Services Inc.
HUMAN RESOURCE/CORPORATE RECRUITER
09.2021 - 05.2022
Job overview
- Responsible for high-volume, full cycle recruitment process
- Facilitated new employee hiring process, which includes: job offers, pre-employment paperwork, salary negotiation, and background screenings
- Reviewed all applications, qualified candidates, administered interviews, and created job advertisements on platforms such as LinkedIn and Indeed
- Conducted new employee orientation and onboarding processes
- Ensured employee understanding of all benefit plans, enrollment guidelines, company policies and procedures
- Prepared detailed job descriptions that accurately represented position requirements, facilitating efficient candidate screening processes.
- Designed new employee packages and sent them via mail or email
- Maintained accurate records of all applicants, interviews, and hires to ensure compliance with applicable employment laws and regulations.
- Identified staffing vacancies on a weekly basis and recruited, interviewed and selected applicants that would be presented to an executive team
- Conducted comprehensive interviews with potential candidates, effectively assessing their skills and cultural fit for the organization.
- Increased candidate pool quality through targeted sourcing strategies, including social media outreach and referral programs.
Target Temporaries Inc.
HUMAN RESOURCES MANAGER/PAYROLL COORDINATOR
08.2014 - 07.2020
Job overview
- Planned, directed, and coordinated human resource management activities of an organization to maximize the strategic use of human resources and maintained functions such as employee compensation, recruitment, personnel policies, and regulatory compliance
- Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management
- Directed the processing of benefit claims, Obtained and evaluated benefit contract bids
- Awarded benefit contracts, Designed and conducted educational programs on benefit programs
- Maintained human resource staff by recruiting, selecting, orienting, and training employees
- Handled the Drug and Background screenings
- Maintained payroll information by collecting, calculating, and entering data
- Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, job title and department/division transfers
- Prepared reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Processed employee claims involving performance issues and harassment.
Target Temporaries Inc.
STAFFING COORDINATOR
03.2008 - 08.2014
Job overview
- Implement cost effective sourcing strategies for identifying high quality talent in response to staffing at all levels
- Build and sustain a network of potential applicants
- Qualify existing profiles to ensure they accurately describe selection requirements
- Maintain all statistical data associated with the recruitment of open positions ensuring timely and accurate information processing
- Conduct the interview and selection process, partnering with the hiring managers and other interviewers to define interview strategy and frame offer
- Answers phones and directed the phone calls promptly to the proper destination
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Facilitated smooth employee transitions with comprehensive onboarding program.
Weight Watchers Inc.
CUSTOMER SERVICE
10.2007 - 03.2008
Job overview
- Operation of alphabetic and numeric data entry
- Sorted and verified the accuracy of data before it was entered
- Compiling, coding, categorizing, calculating, tabulating, auditing, and verifying information of data
- Met and exceeded daily quota
- Sorted Mail
- Provided excellent customer service to exceed customer expectations.
- Provided customer service on accounts and resolved problems.
- Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.
Law Firm OF Victoria Campos
RECEPTIONIST
07.2006 - 09.2007
Job overview
- Filing
- Answered phones
- Scheduled Appointments
- Assisted all new clients with submissions of immigration papers
- Managed recipients of deposit
- Responsible for translating all immigration documents from English to Spanish
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Education
Walt Whitman High SchoolSouth Huntington, NY
HIGH SCHOOL DIPLOMA
06-2007
Skills
- MS Word
- MS Excel
- Outlook
- Internet Research
- 50-55 wpm Typing Speed
- E-Verify program
- Screening programs
- Background checks
- Written and verbal communication
- Applicant tracking
- Customer service
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
SENIOR RECRUITMENT COORDINATOR
Elecnor Hawkeye
10.2022 - Current
HUMAN RESOURCE/CORPORATE RECRUITER
Madison Mortgage Services Inc.
09.2021 - 05.2022
HUMAN RESOURCES MANAGER/PAYROLL COORDINATOR
Target Temporaries Inc.
08.2014 - 07.2020
STAFFING COORDINATOR
Target Temporaries Inc.
03.2008 - 08.2014
CUSTOMER SERVICE
Weight Watchers Inc.
10.2007 - 03.2008
RECEPTIONIST
Law Firm OF Victoria Campos
07.2006 - 09.2007
Walt Whitman High School
HIGH SCHOOL DIPLOMA
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