Cynthia Sanchez
Millersville,MD
Overview
18
18
years of professional experience
Work History
Manager
Fat Boys Crab Shack
Gambrills, MD
04.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Associate
UPS Store
Jersey City, NJ/ Millersville,md
04.2015 - 04.2024
- Packed and shipped packages domestically and internationally
- Catalogued customer mail and parcels
- Performed notary services
- Captured and produced passport photos
- Ensured and organized work area for maximum efficiency
Barista/Cashier
Choc O Pain
Hoboken/Jersey City, NJ
03.2013 - 02.2014
- Delivered fast, friendly and prompt customer service
- Managed register and all related point of sale duties
- Maintain a clean, sanitized, and organized work area
- Prepared and served beverages/served pastries
Barista/Cashier
Cosi
Jersey City, NJ
02.2011 - 05.2012
- Delivered fast, friendly and prompt customer service
- Managed register and all related point of sale duties
- Maintained a clean, organized workspace
- Prepared beverages and food ensuring that quality fresh standards are met
- Field customer complaints or questions
Medical Receptionist
Newport Liberty Medical Assoc.
Jersey City, NJ
02.2009 - 08.2010
- Administer B-12, Hepatitis B, and PPD shots as well as EKGs and holter heart monitors
- Point of contact with patients and visitors, as well as insurance providers
- Prepared and filed medical charts, referrals, pre-certifications, and other important documents
- Recording and updating financial information
- Maintained inventory of office supplies
Security Guard
Securitas Security Inc
River Edge, NJ
08.2007 - 03.2008
- Secured premises by patrolling warehouse
- Monitored surveillance as well as entrance and departure of all personnel
- Phone duties
- Reporting and filing daily activities and irregularities
Education
High School - General Studies
Lincoln High School
Jersey City, NJ08.2006
Skills
- Speed and efficiency
- Customer Service
- Teamwork
- Reliability
- Detail Oriented
- Multitasking
- Telephone Skills
- Time Management
- Organization
Date Parsed
01/01/23
Languages
Spanish
Native or Bilingual
Timeline
Manager
Fat Boys Crab Shack
04.2024 - Current
Associate
UPS Store
04.2015 - 04.2024
Barista/Cashier
Choc O Pain
03.2013 - 02.2014
Barista/Cashier
Cosi
02.2011 - 05.2012
Medical Receptionist
Newport Liberty Medical Assoc.
02.2009 - 08.2010
Security Guard
Securitas Security Inc
08.2007 - 03.2008
High School - General Studies
Lincoln High School