CYNTHIA SANCHEZ
Norwalk,CA
Summary
Dynamic and dedicated healthcare professional with extensive experience as a Back Office Medical Assistant at Providence St. John's. Proven ability in patient communication and HIPAA compliance, ensuring confidentiality and efficiency. Skilled in organizing patient medical records and collaborating with healthcare teams to enhance care delivery and patient satisfaction. Committed to fostering positive patient/client relationships.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Elderly Caretaker
Private Home
Los Angeles, California
04.2024 - 03.2025
- Provided daily personal care and assistance with activities of daily living.
- Developed engaging activities to promote mental stimulation and social interaction.
- Collaborated with other healthcare professionals regarding patient care.
- Kept detailed records of client progress and daily activities.
Back Office Medical Assistant
Dr. Lucita M Cruz
Norwalk, CA
04.2022 - 01.2024
- Performed data entry tasks to enter patient information into electronic health records system accurately and efficiently.
- answer phones and schedule appointments and collect copays
- Medical records, inbound and outbound request and assist with collecting payment from outside request
- Maintained confidentiality of all patient-related information in compliance with HIPAA regulations.
- Responded promptly to requests for assistance from physicians or other clinical personnel in a professional manner.
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
Back Office Medical Assistant
Dr. Bowens OB/GYN
Lynwood, CA
10.2021 - 02.2022
- Stocked supplies and instruments for examination rooms.
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
Child Day care
Private Home
Norwalk
05.2018 - 02.2019
- Supervised daily activities and ensured safety of children in care.
- Communicated effectively with parents regarding daily progress and concerns.
- Developed nurturing relationships to support emotional well-being of children.
- Monitored behavior and provided guidance for conflict resolution among peers.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Back Office Medical Assistant
Providence St. John's Dr. Matsunaga Director OB/GYN
Santa Monica, CA
11.2003 - 04.2017
- Organized charts before each patient visit in order to ensure that all relevant information is available during visit.
- Demonstrated strong organizational skills to manage multiple tasks simultaneously while meeting deadlines.
- Monitored supply inventory for low stock and worked with staff to reorder.
Back Office Medical Assistant
ProHealth Partners
Long Beach, CA
05.2000 - 10.2003
- Utilized excellent customer service skills to answer phone inquiries from patients and other healthcare providers.
- Maintained confidentiality of all patient-related information in compliance with HIPAA regulations.
- Provided administrative support to medical staff and patients, including scheduling appointments, filing documents, and managing patient records.
- Responded promptly to requests for assistance from physicians or other clinical personnel in a professional manner.
- Performed laboratory tests such as urinalysis and blood test and EKG.
Education
High School Diploma -
NLMUSD
Norwalk06.2018
Early Child Education
Norwalk La Mirada Adult School
Norwalk, CA10-2017
Medical Assistant In Back Office -
UEI
Huntington Park02.2000
Skills
- OSHA Regulations
- Restocking Lab Supplies
- Medical Histories and Vital Statistics
- Customer Service
- Activity planning
- Record keeping
- Patient communication
- Healthcare collaboration
- Medical administration
- Appointment scheduling
- HIPAA compliance
- Team collaboration
- Care plan management
- Nutritional support
- Verbal and written communication
- Payment processing
Certification
- Medical Assistant
- BLS/CPR
- Early Child Education
References
References available upon request
Languages
Spanish, Fluent
English, Fluent
Languages
English
Full Professional
Spanish
Full Professional
Accomplishments
- Child Family & Community Child Development
- Curriculum for Young Children
- Volunteer recognition Glazier Anna Elementary
Timeline
Elderly Caretaker
Private Home
04.2024 - 03.2025
Back Office Medical Assistant
Dr. Lucita M Cruz
04.2022 - 01.2024
Back Office Medical Assistant
Dr. Bowens OB/GYN
10.2021 - 02.2022
Child Day care
Private Home
05.2018 - 02.2019
Back Office Medical Assistant
Providence St. John's Dr. Matsunaga Director OB/GYN
11.2003 - 04.2017
Back Office Medical Assistant
ProHealth Partners
05.2000 - 10.2003
High School Diploma -
NLMUSD
Early Child Education
Norwalk La Mirada Adult School
Medical Assistant In Back Office -
UEI