Cynthia Sanchez
Watsonville,CA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
Languages
1
1
Certification
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Oil Change Technician
Valvoline Instant Oil
Soquel, California
08.2026 - Current
- Performed oil changes and fluid service on vehicles in Valvoline instant oil change service bays.
- Checked vehicles for leaks, worn parts, and maintenance needs during each service visit.
- Verified tire pressure, warning lights, belts, and wipers using company service checklists.
- Kept work areas, tools, and service equipment clean and organized throughout daily operations.
Shift Leader
Panda Express
Mesa, Arizona
08.2023 - 08.2026
- Supervised daily operations to streamline workflow among team members.
- Trained new staff on food preparation and customer service standards to uphold quality expectations.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Maintained cleanliness and organization of the front and back of house areas
- Checked orders for quality and completeness.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Esthetician
Urban Wax
Phoenix, Arizona
11.2021 - 05.2023
- Delivered tailored skincare consultations addressing individual client needs for optimal results.
- Executed waxing services with a focus on precision and client comfort to enhance the overall experience.
- Ensured cleanliness and organization of treatment rooms and equipment for efficient service delivery.
- Developed strong client relationships through exceptional customer service.
- Collaborated with team members to enhance overall service quality.
- Performed waxing services for clients including eyebrows, lip, chin, and full face.
- Maintained cleanliness of treatment room and equipment between appointments.
- Prepared patient rooms for treatment by organizing necessary supplies and equipment. and sterilized equipment.
Esthetician
European Wax Center
San Jose, California
02.2018 - 09.2021
- Provided personalized skincare consultations for diverse client needs.
- Performed waxing services with precision and attention to client comfort.
- Executed comprehensive waxing services for eyebrows, lip, chin, and full face, ensuring client satisfaction through precision and comfort.
- Guided clients in developing personalized skincare routines and selecting suitable products to improve their skin health.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Maintained cleanliness of treatment room and equipment between appointments.
- Partnered with team members to refine service delivery, contributing to a cohesive client experience.
- Prepared patient rooms for treatments by organizing equipment and ensuring cleanliness. and sterilized equipment.
Education
California Esthetics License - Esthetician
Paul Mitchell The School San Jose California
San Jose, CA 04.2018 - 11.2018
Watsonville Community School
Watsonville, CASkills
- Order accuracy
- Sanitation compliance
- Quality assurance
- Workflow optimization
- Staff training
- Customer relationship management
- Product recommendations
- Team collaboration
- Attention to detail
- Time management
- Problem solving
Languages
English
Full Professional
Spanish
Full Professional
Certification
Current California Esthetics License
Timeline
Oil Change Technician
Valvoline Instant Oil
08.2026 - Current
Shift Leader
Panda Express
08.2023 - 08.2026
Esthetician
Urban Wax
11.2021 - 05.2023
California Esthetics License - Esthetician
Paul Mitchell The School San Jose California
04.2018 - 11.2018
Esthetician
European Wax Center
02.2018 - 09.2021
Watsonville Community School