Cynthia S. Galdabini
Arlington,VA
Summary
Award-winning specialty sales and reimbursement leader bringing experience driving revenue growth, optimizing patient access, and influencing complex provider ecosystems across biotech, pharmaceutical, and healthcare organizations. Proven ability to partner with health systems, physicians, and executive stakeholders to remove access barriers, improve reimbursement outcomes, and accelerate product adoption. Deep expertise in buy-and-bill, specialty pharmacy, payer policy, and hub operations. Proven ability to engage Neurology, Urology, Dermatology and specialty providers with strong scientific acumen, business insight, and customer engagement strategies. Deep expertise partnering with Market Access, HUB services, and payer stakeholders to optimize patient access and accelerate therapy adoption.
Overview
16
16
years of professional experience
Work History
Field Reimbursement Manager – Botox Therapeutic
AbbVie Inc.
Washington, DC, Maryland, Northern Virginia
01.2020 - Current
- Serve as a strategic partner to specialty providers, delivering reimbursement, distribution, and access solutions for a biologic therapy across Neurology and Urology
- Collaborate directly with sales, MSLs, market access, and HUB teams to align on account strategy and optimize product adoption
- Provide in-depth education on payer policy, prior authorization, and benefit design, enabling providers to confidently prescribe and administer therapy
- Led implementation of standardized workflows that drove 50% increase in patient enrollment in savings and support programs
- Partnered with health systems (MedStar, GWU, Inova, Sentara, Johns Hopkins) to optimize reimbursement pathways and improve access, including contract and vendor alignment
- Resolved complex access and claims challenges, resulting in $200K+ in recovered revenue
- Selected for cross-functional leadership roles, including Specialty Pharmacy and HUB strategy initiatives
Executive Account Specialist, Urology
AbbVie Inc.
01.2014 - 01.2020
- Drove biologic product adoption through targeted account strategies across physicians, nurses, and office stakeholders
- Delivered clinical and product education programs to support appropriate patient identification and treatment adoption
- Achieved 113% of quota; ranked #1 of 67 reps
- Generated 35–45% YoY growth through account-specific strategies and pathway development
- Influenced treatment protocols and care pathways, resulting in significant increases in patient starts and retreatment rates
- Successfully navigated buy-and-bill and specialty pharmacy models, partnering closely with reimbursement teams and payer stakeholders
- Collaborated cross-functionally with Market Access and clinical teams to align on territory strategy and execution
Rehabilitation Sales Consultant
Patterson Medical
01.2010 - 01.2014
- Managed a $1.5M territory, developing and executing account-specific growth strategies across health systems
- Ranked #1 in region and #4 nationally
- Built long-term partnerships with key decision-makers across major IDNs
- Earlier Career Includes:
- AllianceBernstein (VP, Regional Manager)
- Amgen (Dermatology Sales Specialist – Biologic Experience)
- Purdue Pharma | TAP Pharmaceuticals | Boehringer Mannheim | Stiefel Laboratories
Education
B.B.A. - Marketing
James Madison University
Skills
- Specialty Biologics Sales & Account Strategy
- Immunology / Specialty Therapeutics Positioning
- Buy & Bill & Specialty Pharmacy Distribution
- Payer Landscape & Reimbursement Strategy
- Provider Education & Clinical In-Services
- Multi-Stakeholder Account Management
- Market Access & HUB Collaboration
- Territory & Resource Management
Accomplishments
Shining Star Award Q4 2024, AbbVie Inc.
Collaboration Award 2019, AbbVie Inc.
Urology Account Specialist of the Year 2016, AbbVie Inc.
President's Club 2016, AbbVie Inc.
Toppers Club Award 2002, Purude Pharma
Rising Star Award 1996, Stiefel Laboratories Inc.
Timeline
Field Reimbursement Manager – Botox Therapeutic
AbbVie Inc.
01.2020 - Current
Executive Account Specialist, Urology
AbbVie Inc.
01.2014 - 01.2020
Rehabilitation Sales Consultant
Patterson Medical
01.2010 - 01.2014
B.B.A. - Marketing
James Madison University
KEY ACHIEVEMENTS
President’s Club Winner, “Medical Consultant of the Year”, Multiple national sales and leadership awards, Proven track record of top-tier ranking and quota overachievement
IMMUNOLOGY & BIOLOGIC ALIGNMENT
- Early career biologic sales experience promoting Enbrel (etanercept) for psoriasis and psoriatic arthritis, with consistent top-tier performance and market share growth
- Extensive experience supporting specialty biologic therapies requiring complex patient identification, prior authorization, and long-term disease management
- Deep understanding of buy-and-bill and specialty pharmacy distribution models, including payer policy, step edits, and access barriers common in immunology
- Proven ability to educate providers on chronic disease state management, patient selection, and therapy initiation, aligning with immunology treatment pathways
- Strong collaboration with Market Access, MSLs, and HUB services to support appropriate therapy adoption and patient access
- Experience navigating highly managed therapeutic categories, requiring clinical credibility, compliance, and cross-functional alignment