CYNTHIA ANN SHILLINGS

Work History

Leonisa

11.2017 - Current

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Solicit sales of new or additional services or products.
Recommend improvements in products, packaging, shipping, service, or and procedures to prevent future problems.
Merchandise floor to standard
Create events every week to increase sales plan
Responsible for sales
Read sales reports and use it to congratulate or help associates though encouragement and training product knowledge

Macy's Department Store

05.2004 - 07.2017

Successfully managed a team from 20 to 8 direct reports and reduced store turnover by 75% from previous management
Managed floor sets and prototypes though company directives
Use computers for various applications, such as database management or word processing.
Coordinate conferences, meetings, or special events, such as luncheons or vendor meetings
Key holder

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