CYNTHIA ANN SHILLINGS
Magnolia,TX
Overview
21
21
years of professional experience
Work History
Brand Ambassador
Leonisa
Houston, TX
11.2017 - Current
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Solicit sales of new or additional services or products.
- Recommend improvements in products, packaging, shipping, service, or and procedures to prevent future problems.
- Merchandise floor to standard
- Create events every week to increase sales plan
- Responsible for sales
- Read sales reports and use it to congratulate or help associates though encouragement and training product knowledge
District Intimate Apparel - last position held
Macy's Department Store
Houston, TX
05.2004 - 07.2017
- Successfully managed a team from 20 to 8 direct reports and reduced store turnover by 75% from previous management
- Managed floor sets and prototypes though company directives
- Use computers for various applications, such as database management or word processing.
- Coordinate conferences, meetings, or special events, such as luncheons or vendor meetings
- Key holder
Timeline
Brand Ambassador - Leonisa
11.2017 - Current
District Intimate Apparel - last position held - Macy's Department Store
05.2004 - 07.2017