BUSHRA NAZ
Customer services
Hutto,TX
Work Preference
Summary
Holder of B.com, I am working as a Commercial Executive in Mobilink Business Center. With few years of experience I am ambitious, enthusiastic and talented individual with a natural flair for marketing and operational activities. I strive to ensure that a high degree of relationship is maintained between customers and colleagues.
Work History
Brand Ambassador
Uniliver Pakistan Limited
- A person who represents a brand to targeted.
- Customer’s in order to increase awareness.
- Create a specific image generate sales opportunities.
- Brand ambassador are sometimes full time employees of a company of parttime project hires to work.
- Maintain inventory and FIFO and LIFO.
- 2 years
Brand Ambassador
Colgate Palmolive Pakistan Limited
- A person who represents a brand to targeted.
- Customer’s in order to increase awareness.
- Create a specific image generate sales opportunities.
- Brand ambassador are sometimes full time employees of a company of parttime project hires to work.
- Maintain inventory and FIFO and LIFO.
- 4 years
Customer Relation Officer
Pizza next and Pizza hut
- Common duties listed on a customer.
- Relationship office resume sample are analyzing.
- Customer complaints developing corrective strategies.
- Creating and implementing customer retention.
- Campaigns and training the customer service staff.
- 1 year
Commercial Executive
Mobilink Business Center
- Handle operational activities over customer care service & sale counters.
- Welcome, guide and manage each walk-in customers when in the role of Floor Greeter.
- Manage walk-in customers according to the assigned counter or assigned role.
- Explain various Jazz tariffs to the customers and sell prepaid/postpaid connections at front line customer services.
- Remain updated on all current policies, procedures, promotions, products and up sell value added services offered by the company.
- Take ownership and ensure timely resolution of customer complaints.
- Coordinate and follow-up with multiple stake holders for issue resolution.
- Understand and implement the customer care policies & procedures in practice and spirit.
- Ensure proper behavior/discipline/grooming/punctuality as per the requirements and image of the company.
- Provide feedback to supervisors on important issues/problems cites by the customers to ensure customer retention.
- 3 yrars
Assistant Store Manager
Ideas by Gul Ahmed Pakistan Limited
- Assisted in daily operations to enhance customer satisfaction and store efficiency.
- Managed inventory levels, ensuring optimal stock availability and minimizing shortages.
- Trained new staff on store policies, procedures, and customer service best practices.
- Supported sales initiatives by implementing promotional displays and merchandising strategies.
- 5 years
Store Manager
Bata Shoes Pakistan Limited
- Led daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory control processes, optimizing stock levels to meet customer demand.
- Trained and developed staff on sales techniques and product knowledge to enhance customer experience.
- Implemented visual merchandising strategies, improving product presentation and driving sales growth.
- 3 years
Education
Matric - science
Children Paradise High School
Karachi PakistanIntermediate - Commerce
Govt Degree Arts And Commerce Girls College
Karachi PakistanBachelor of Commerce (B.Com.) -
University of Karachi
Karachi PakistanHOBBIES & INTERESTS
Going to the gym, Cooking, Health and fitness, Yoga, Outing
Personal Information
- Husband's Name: Ammad saleem
- Date Of Birth: 1.FEB.1989
- Mob#: 7377330595
- Address: 113 pinyon pine pass hutto TX
Timeline
Brand Ambassador
Uniliver Pakistan Limited
Brand Ambassador
Colgate Palmolive Pakistan Limited
Customer Relation Officer
Pizza next and Pizza hut
Commercial Executive
Mobilink Business Center
Assistant Store Manager
Ideas by Gul Ahmed Pakistan Limited
Store Manager
Bata Shoes Pakistan Limited
Matric - science
Children Paradise High School
Intermediate - Commerce
Govt Degree Arts And Commerce Girls College
Bachelor of Commerce (B.Com.) -
University of Karachi