Cynthia Smith
Calhoun,GA
Summary
Registered Nurse with extensive experience in various medical settings, seeking a position that will allow me to continue to utilize my medical knowledge and experience to care for others. I feel that I possess the compassion, knowledge and qualifications that you are seeking and that I would be a valuable team member for your facility. I look forward to meeting with you to further discuss my qualifications.
Overview
33
33
years of professional experience
Work History
Registered Nurse- Community Outreach/Enrollment Coordinator
Rosswoods Adult Day Services
Dalton , MI
04.2023 - Current
- Assess appropriateness of prospective Participant's for enrollment to day services in relation to Participant's medical diagnosis and level of care needed.
- Touring of facility and providing information regarding services provided.
- Coordinating and conducting monthly Caregiver meetings, providing emotional support and education.
- Acting as Participant advocate and implementing total Participant care through team nursing process.
- Providing monthly and as needed staff in-service training.
- Assisting Director with community outreach through Facebook, facility newsletter and social activities.
- Obtaining Physician re-certifications and completing clinical nursing assessments, nutritional assessments and updating emergency information.
- Assisting Director with preparation of Community Awareness report for Board meetings.
- Initiating contact with Volunteers and completing required paperwork for participation and providing orientation.
- Consulting with NorthWest Georgia Area on Aging to obtain payor source for Participant enrollment.
- Engaging in community visits to medical offices and rehab facilities to provide information of services.
- Creating, implementing and evaluating care plans with medical team.
- Ensuring compliance with standards of professional practice as well as state and federal regulation related to health care delivery services.
- Conducting intake assessments with Participant's and family to gather case history .
- Participating in quality improvement initiatives with the facility.
- Developing educational materials for use in teaching sessions with Participant's and their family.
- Completing and processing applications for enrollment.
Online Customer Service/Retail Sales
Self Employed
Calhoun, GA
09.2017 - Current
- Provided product information and answered customer questions..
- Organizing and staging displays to attract customers and promote sales.
- Tracking inventory and restocking items as needed.
- Offering suggestions for additional items that may be of interest to customers.
- Helping customers by answering questions and locating merchandise.
- Greeting each customer and offering assistance in finding requested items, helping boost customer satisfaction and retention.
- Purchasing inventory at discount price to sell for profit.
- Stocking shelves and supplies and organizing displays to focus customer attention on specific items.
Medical Case Manager
CorVel Corporation
Mattoon, IL
02.2015 - 10.2017
- Coordinated medical care of Injured Worker, developing comprehensive Case Management plan to facilitate recovery and return to work
- Monitored Injured Workers treatment plan/progress/return to work and MMI in accordance with MD guidelines as well as nursing process
- Collaborated with Insurance carriers, as well as Employers, Providers, Injured Worker, Adjusters and Attorneys to ensure Injured Workers needs were met in a timely/effective/efficient manner to promote quality, cost effective outcomes
- Facilitated coordination of care to assist Injured Worker to achieve wellness and develop effective working relations
- Participated as a teamwork with Providers and Employer throughout the entire Case Management process
- Obtained health assessments for Life Insurance Policies.
Registered Nurse
Southern Illinois University
Carbondale, IL
02.2014 - 02.2015
- Reached out to patients to convey lab results and provide care instructions
- Prepared medical equipment and tools to aid physician during examination and treatment of patients
- Administered oral, IV and intra-muscular medications and monitored patient reactions
- Used Point N Click and TEAMS to update electronic medical records with relevant patient information, laboratory test results and clinician orders
- Assisted medical providers with office procedures.
Registered Nurse Case Manager, Hospice
TIP Hospice
Murphysboro, IL
06.2013 - 03.2014
- Provided specialized care and treatment for terminally ill patients in various settings
- Coordinated care plan with team of healthcare professionals involved in patient care and addressed any patient care issues through problem solving
- Provided emotional support and education to patient and family throughout final stages of the patient’s life
- Collaborated with Medical Director and primary care Physicians for maintenance of patient pain control and comfort measures
- Managed referral process and re-certification to Hospice services to determine appropriateness according to Hospice Criteria
- Participated in on-call rotations, delivering daily continuous quality care to patients.
Registered Nurse, Medical-Surgical Unit
Herrin Hospital
Herrin, IL
06.2012 - 07.2013
- Provided care for patients on Medical Surgical Floor and Bariatric Unit monitoring and managing various treatment and care interventions using problem solving skills
- Provided wound care to include post-surgical
- Provided N-G tube insertion for fecal transplants
- Provided comprehensive, detailed change of shift report
- Demonstrated leadership and assigned patient care to support staff based on competency
- Collected lab specimens as ordered and interpreting diagnostic tests/lab results
- Administered medications, blood/ blood products, monitored patients for reactions and side effects, tracked dosages, documented patient conditions
- Maintained thorough, accurate and confidential documentation in electronic medical records using Epic Software
- Advocated for patients by supporting/respecting basic rights, values and beliefs
- Trained and mentored new RNs on best practices, hospital policies and standards of care
- Oversaw patient admission and discharge processes to coordinate related paperwork
- Conducted intake assessments with patients and relatives to gather case history
- Provided patient/family health education focusing on self-management and wellness
- Adhered to infection control procedures to facilitate safe, clean patient environment
- Counseled patients and caregivers, providing emotional and spiritual support
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization
- Performed cardiopulmonary resuscitation accurately and effectively.
RN
Department of Veterans Affairs
Marion, IL
01.2003 - 06.2012
- Assisted multiple Providers in Primary care and Specialty clinics providing care to Veterans to fulfill their healthcare needs
- Liaised between patients and doctors, completing comprehensive assessment and recording medical information to achieve recovery goals
- Assisted with bone marrow biopsies
- Reached out to patients to convey lab results and provide care instructions
- Responded to emergency situations with speed and expertise to provide optimal care, support and life-saving interventions
- Assessed patient conditions, behavior and updated supervising physicians with observations and concerns
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans
- Prepared medical equipment and tools to aid physician during examination and treatment of patients
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition
- Provided medical equipment teaching and demonstration and diabetes/insulin teaching
- Obtained lab specimens to include blood draws and performed in office lab testing
- Utilized computerized Vista Electronic Health Record (EHR) system.
Licensed Practical Nurse
Dr. Cesar and Dr. Evelyn Yu
Mount Vernon, IL
01.1992 - 01.1998
- Worked as only nurse in medical office for Cardiologist/ Internal Medicine and Pediatrician/ Family Medicine physicians as office nurse and in office laboratory technician
- Administered medications and immunizations
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests
- Maintained and prepared lab for CLIA inspections
- Obtained EKG's
- Provided patient education after placement of 24HR Holter Monitor and processed report upon return
- Assisted Cardiologist with cardio stress testing
- Provided vision/audio screenings and pulmonary function testing
- Assisted front office when necessary.
Licensed Practical Nurse
Jeffersonian Nursing Home
Mount Vernon, IL
01.1991 - 01.1992
- Supervised and assisted support staff demonstrating leadership and teamwork
- Administered medications and provided wound care as ordered
- Obtained specimens for laboratory testing
- Prepared monthly medication administration and treatment sheets
- Provided personal and emotional care for residents
- Collaborated with healthcare team to develop care plan for residents
- Collected and documented vital signs to track current patient conditions.
Education
Associate Degree in Nursing -
Rend Lake College
12.2011
Licensed Practical Nurse Program -
Rend Lake College
07.1991
Timeline
Registered Nurse- Community Outreach/Enrollment Coordinator
Rosswoods Adult Day Services
04.2023 - Current
Online Customer Service/Retail Sales
Self Employed
09.2017 - Current
Medical Case Manager
CorVel Corporation
02.2015 - 10.2017
Registered Nurse
Southern Illinois University
02.2014 - 02.2015
Registered Nurse Case Manager, Hospice
TIP Hospice
06.2013 - 03.2014
Registered Nurse, Medical-Surgical Unit
Herrin Hospital
06.2012 - 07.2013
RN
Department of Veterans Affairs
01.2003 - 06.2012
Licensed Practical Nurse
Dr. Cesar and Dr. Evelyn Yu
01.1992 - 01.1998
Licensed Practical Nurse
Jeffersonian Nursing Home
01.1991 - 01.1992
Associate Degree in Nursing -
Rend Lake College
Licensed Practical Nurse Program -
Rend Lake College
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