Esmeralda Garcia Lakhlifi
Ontario,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Enrollment Services Specialist/Community Outreach Specialist
Park Tree Community Health Center
Ontario, CA
06.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Assist Patients with medical application on line with proper documentation for expedite service.
- Establish partnerships and collaborators for further program goals.
- Oversaw members information reconciliation procedures and paperwork.
- Assisted with reporting monitoring and general quality assurance.
- Crisis intervention and community resources.
- Promoting community wellness and addressing public health concerns.
Social Media Specialist
Self Employed Services
01.2018 - 05.2022
- Increased customer engagement through social media.
- Maintained company's social media presence by posting messages, answering posts and monitoring responses.
- Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
- Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.
Loan Officer Assistant
Vision One Mortgage
01.2015 - 12.2022
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Assembled important paperwork and disclosures for borrower.
Sales Manager
Yota International Inc.
04.2015 - 03.2018
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Education
Medical Biller - Medical Billing
UEI College -Ontario, CA
Ontario, CA08.2016
Skills
- Digital Marketing
- Product Knowledge
- Customer Inquiries
- Project Management
- Excellent People Skills
- Sales and Marketing
- Effective Selling Techniques
- Schedule Management
Certification
- Licensed Real Estate Agent - July 7, 2007
Languages
Spanish
Native or Bilingual
Timeline
Enrollment Services Specialist/Community Outreach Specialist
Park Tree Community Health Center
06.2022 - Current
Social Media Specialist
Self Employed Services
01.2018 - 05.2022
Sales Manager
Yota International Inc.
04.2015 - 03.2018
Loan Officer Assistant
Vision One Mortgage
01.2015 - 12.2022
Medical Biller - Medical Billing
UEI College -Ontario, CA
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