Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Timeline
Cynthia Spencer

Cynthia Spencer

Charlotte,NC

Summary

Dynamic healthcare professional with a strong background in surgical technology and food service, demonstrating a proven track record of excellence in high-pressure environments. Holds degrees in Business and Aviation & Management, showcasing a versatile skill set and adaptability to diverse career challenges. I am eager to embrace new opportunities that leverage expertise in customer service management and supervision, with a dedicated focus on enhancing the well-being of others.

Overview

25
25
years of professional experience

Work History

Prep Cook/Server/Brand Ambassador

Instawork & Upshift
02.2023 - Current
  • Prepares high-quality food items according to standardized recipes and instructions
  • Assists with food set-up for daily operation and for catered events.
  • Collaborate with chefs and other kitchen staff to ensure timely meal service.
  • Adheres to all health and safety regulations pertinent to catering events.
  • Effectively communicate with the General Manager to ensure supplies are on-hand, orders are prepared and executed at the highest standard
  • Helps maintain orderly, clean kitchen, eating and service areas, storage, and cooler/freezer facilities

Kitchen Assistant

UNCC
05.2022 - 02.2023
  • Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules.
  • Assists in production planning, record keeping and reporting as required.
  • Assists in the ordering and receiving of all food and supplies as required.
  • Uses established ticket collection procedures during service.
  • Cleans kitchen after preparation and serving, maintaining high standards of cleanliness.
  • Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards.

Central Sterile Processing(Open Door Staffing)

Lake Norman Regional Medical Center(Travel Nurse)
11.2021 - 01.2022
  • Maintaining the sterile environment of the operating room until the patient is brought to the recovery room
  • Sterilizing the equipment and operating room
  • Gathering, counting, and arranging the equipment and surgical tools needed during the surgery
  • Preparing patients for the procedure
  • Passing surgical tools to the surgeon and the surgeon’s assistant
  • Assisting in retracting tissues from the surgical patient
  • Counting all of the tools and instruments used during the surgery
  • Applying dressings to surgical sites

Central Sterile Processing Coordinator

Susquehanna Valley Surgery Ctr
11.2018 - 02.2020
  • Managed the daily operations of the Central Sterile Processing department, ensuring the timely and efficient cleaning, sterilization, and distribution of medical equipment and instruments.
  • Collaborated with surgical and clinical teams to prioritize and fulfill instrument requests, maintaining a well-organized and fully stocked inventory to support patient care.
  • Trained and supervised a team of sterile processing technicians, providing guidance on best practices, infection control protocols, and equipment maintenance to ensure compliance with industry standards.
  • Conducted regular quality assurance audits and inspections to guarantee the sterilization and packaging of medical supplies met regulatory requirements and maintained patient safety.

Central Sterile Technician

St. Francis Medical Center(Travel Nurse)
03.2018 - 06.2018
  • Managed the sterilization and preparation of surgical instruments and equipment for a wide range of surgical procedures, including General, Gynecological (Gyn), Urological, Open, Laparoscopic, and Robotics-assisted surgeries, ensuring strict adherence to infection control protocols.
  • Collaborated closely with surgical teams to anticipate instrument needs for various specialties, such as ENT (Ear, Nose, and Throat), Plastic/Reconstruction, and Orthopedic surgeries, facilitating the seamless flow of surgical instruments during procedures.
  • Operated and maintained sterilization equipment to ensure its optimal functionality, including autoclaves and other sterilization devices, and performed routine checks and maintenance to guarantee the integrity of sterile items.
  • Maintained meticulous records and documentation of sterilization processes, equipment maintenance, and inventory management, contributing to the overall efficiency and compliance of the Central Sterile Processing department in support of patient safety and healthcare provider needs.

Central Sterile Technician

Inova Fairfax Medical Campus(Travel Nurse)
08.2017 - 02.2018
  • Expertly sterilized and prepared surgical instruments and equipment exclusively for Women's Operating Room and Gynecological Oncology procedures, ensuring stringent adherence to infection control and sterilization protocols to maintain patient safety.
  • Collaborated closely with specialized surgical teams dedicated to Women's O.R. and Gynecological Oncology, proactively anticipating instrument requirements, and providing timely instrument sets, contributing to the smooth flow of surgeries and efficient patient care.
  • Operated and maintained sterilization equipment with precision, including autoclaves and other sterilization devices, conducting regular inspections and performing maintenance tasks to ensure the reliability of sterile supplies for critical surgical interventions.
  • Maintained comprehensive records and documentation of sterilization processes, equipment upkeep, and inventory management specific to Women's O.R. and Gynecological Oncology, ensuring compliance with specialized surgical requirements and facilitating seamless surgical experiences for patients and medical teams.

Central Sterile Technician

Geisinger Holy Spirit Hospital (Travel Nurse)
04.2017 - 07.2017
  • Prepares in advance and foresees the need for extra instruments, equipment, and supplies to be used during the procedure.
  • Administers and transfers medications, hemostatic agents, and irrigation solutions used during the surgical procedure.
  • Manages the camera and swaps robotic arms or instruments as guided by the surgeon during endoscopic surgery.


Shift Supervisor Central Sterile

Henrico Doctors Hospital Parham
07.2014 - 04.2015
  • Managed the sterilization of essential surgical instruments for the Operating Room, ensuring timely and accurate preparation for the following day's procedures.
  • Took charge of the operation and maintenance of all sterilizing machines within the department, ensuring optimal functionality and adherence to sterilization standards.
  • Acted as the primary point of contact for department-related calls and requests, efficiently processing and delivering sterile materials and instruments throughout the hospital to support various medical teams.

Surgical Technologist/Clinical Manager

Peninsula Plastic Surgery Center
12.2000 - 04.2015
  • Prepared and maintained sterile field for surgical procedures.
  • Assisted in the application of wound dressings, casts, and other medical devices.
  • Provided assistance to surgeons during operations by passing instruments and other supplies.
  • Transported patients to the operating room before surgery and monitored vital signs throughout the procedure.

Education

Bachelor of Science - Business Management

Bachelor of Science: Business Management 2020 Hampton Uni, Hampton
05-2000

Associate of Science - Aviation Maintenance

Associate of Science: Aviation Maintenance 1998 Hampton U, Hampton, VA
05-2000

Diploma of Certification - Surgical Technology

Riverside School of Surgical Technology, Newport News, VA
12-1986

Skills

    ● Surgical Technology Instructor
    ● Employee Management
    ● Staff Training
    ● Central Sterile Supervisor
    ● Clinical Coordinator ● Business Management
    ● Customer Service
    ● Infection Control
    ● Operational Leadership
    ● CRM Software

Certification

  • CST - Certified Surgical Technologist
  • CMA - Certified Medical Assistant

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Suggested actionable improvements to streamline training procedures.
  • Resolved product issue through consumer testing.
  • Contributed to a consistent customer satisfaction rating through quality and timely service.
  • Supervised team of 5 staff members.

Timeline

Prep Cook/Server/Brand Ambassador - Instawork & Upshift
02.2023 - Current
Kitchen Assistant - UNCC
05.2022 - 02.2023
Central Sterile Processing(Open Door Staffing) - Lake Norman Regional Medical Center(Travel Nurse)
11.2021 - 01.2022
Central Sterile Processing Coordinator - Susquehanna Valley Surgery Ctr
11.2018 - 02.2020
Central Sterile Technician - St. Francis Medical Center(Travel Nurse)
03.2018 - 06.2018
Central Sterile Technician - Inova Fairfax Medical Campus(Travel Nurse)
08.2017 - 02.2018
Central Sterile Technician - Geisinger Holy Spirit Hospital (Travel Nurse)
04.2017 - 07.2017
Shift Supervisor Central Sterile - Henrico Doctors Hospital Parham
07.2014 - 04.2015
Surgical Technologist/Clinical Manager - Peninsula Plastic Surgery Center
12.2000 - 04.2015
Bachelor of Science: Business Management 2020 Hampton Uni - Bachelor of Science, Business Management
Associate of Science: Aviation Maintenance 1998 Hampton U - Associate of Science, Aviation Maintenance
Riverside School of Surgical Technology - Diploma of Certification, Surgical Technology