Cynthia Strickland
Castroville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Receptionist Coordinator
C.I.A. Services
465 Bear Springs. Pipe Creek, TX 78063
06.2021 - Current
- Greets visitors in office.
- Receptionist.
- Answers inquiries and questions, handles complaints, troubleshoots problems and provides correct information in professional manner.
- Serves as back-up to Customer Care during of high call volume.
- Documents all communications in RedDog system as appropriate, including notes and/or comments.
- Follows up on communications as necessary.
- Handle calls to and from members, such as, but not limited to assessment collections, deed restrictions, architectural issues, gate access devices and any other general calls regarding Association.
- Handles accounts receivable data entry, such deposit, invoicing and preparation and distribution of payment plans.
- Handles data entry, such as name changes, communication information and address updates.
- Prepare written correspondence to homeowners.
- Performs daily mailing, photocopying, emails, scanning and filing as needed.
- Process incoming and outgoing mail.
- Process request for gate remotes/RFID Tags/Access cards.
- Assist in programming gate remotes/ RFID Tags/Access cards.
- Order office supplies.
- Keep track of venders who provide service for office.
- Process end of month numbers for corporate accounting.
- Document scanning auto draft to V.A.
- Organize events for office.
- Performs additional responsibilities as requested.
Instructional Assistant: Elementary Computer Tech
NISD
9627 Adams Hill Dr., San Antonio, TX 78245
08.2008 - 08.2021
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Plan monthly events with other team members.
- Supported student learning objectives through personalized and small group assistance.
- Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
Education
High School Diploma -
John Jay High School
7611 Marbach Rd., San Antonio, TX 7822706.1986
No Degree - Secretarial Studies And Office Administration
Dickinson Business School
San Antonio1986
Skills
- File Organization
- Scheduling appointments
- Reception Area Maintenance
- Calendar Management
- Greeting and Seating Clients
- Policy Enforcement
- Team building
- Multitasking and Organization
- Microsoft Office
- Phone and Email Etiquette
- Customer Service
- Documentation and Recordkeeping
- Data Entry
- Handling Complaints
- Goal Setting
- Inventory
- Event Coordination
Timeline
Receptionist Coordinator
C.I.A. Services
06.2021 - Current
Instructional Assistant: Elementary Computer Tech
NISD
08.2008 - 08.2021
High School Diploma -
John Jay High School
No Degree - Secretarial Studies And Office Administration
Dickinson Business School