Cynthia Strickland
Castroville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Receptionist Coordinator
C.I.A. Services
06.2021 - Current
- Greets visitors in office.
- Receptionist.
- Answers inquiries and questions, handles complaints, troubleshoots problems and provides correct information in professional manner.
- Serves as back-up to Customer Care during of high call volume.
- Documents all communications in RedDog system as appropriate, including notes and/or comments.
- Follows up on communications as necessary.
- Handle calls to and from members, such as, but not limited to assessment collections, deed restrictions, architectural issues, gate access devices and any other general calls regarding Association.
- Handles accounts receivable data entry, such deposit, invoicing and preparation and distribution of payment plans.
- Handles data entry, such as name changes, communication information and address updates.
- Prepare written correspondence to homeowners.
- Performs daily mailing, photocopying, emails, scanning and filing as needed.
- Process incoming and outgoing mail.
- Process request for gate remotes/RFID Tags/Access cards.
- Assist in programming gate remotes/ RFID Tags/Access cards.
- Order office supplies.
- Keep track of venders who provide service for office.
- Process end of month numbers for corporate accounting.
- Document scanning auto draft to V.A.
- Organize events for office.
- Performs additional responsibilities as requested.
Instructional Assistant: Elementary Computer Tech
NISD
08.2008 - 08.2021
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Plan monthly events with other team members.
- Supported student learning objectives through personalized and small group assistance.
- Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
Education
High School Diploma -
John Jay High School
7611 Marbach Rd., San Antonio, TX 7822706.1986
No Degree - Secretarial Studies And Office Administration
Dickinson Business School
San Antonio1986
Skills
- File Organization
- Scheduling appointments
- Reception Area Maintenance
- Calendar Management
- Greeting and Seating Clients
- Policy Enforcement
- Team building
- Multitasking and Organization
- Microsoft Office
- Phone and Email Etiquette
- Customer Service
- Documentation and Recordkeeping
- Data Entry
- Handling Complaints
- Goal Setting
- Inventory
- Event Coordination
Timeline
Receptionist Coordinator
C.I.A. Services
06.2021 - Current
Instructional Assistant: Elementary Computer Tech
NISD
08.2008 - 08.2021
High School Diploma -
John Jay High School
No Degree - Secretarial Studies And Office Administration
Dickinson Business School
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