Cynthia Sunderland
South Colton
Summary
Dedicated operator and metrology associate skilled in analytical thinking and problem-solving. Strong expertise in machinery and process optimization. Known for enhancing productivity and ensuring operational efficiency through technical acumen and problem-solving skills. Reliably collaborates with others to meet goals and adapts to evolving demands with ease. Skilled in equipment knowledge, safety protocols, and workflow management.
Overview
11
11
years of professional experience
Work History
Operator and Layout/Metrology Associate
Corning Incorporated
Canton, NY
07.2020 - Current
- Operated complex machinery to ensure efficient production flow.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Monitored equipment performance and identified areas for improvement.
- Trained new operators on safety protocols and operational standards.
- Conducted routine maintenance checks to minimize downtime and enhance productivity.
Billing Specialist
Rochester Regional Health System
Potsdam, NY
10.2019 - 06.2020
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Maintained detailed records of each account's payment history, providing easy access to information for audit and analysis purposes.
- Reduced errors in financial records by conducting regular audits of billed accounts.
Billing Specialist
Sanford Health
Sioux Falls, SD
04.2017 - 07.2019
- Processed and verified patient billing information for accuracy and compliance with regulations.
- Managed accounts receivable, ensuring timely follow-up on outstanding balances.
- Utilized electronic health record systems to update and maintain patient billing data.
- Collaborated with insurance companies to resolve billing discrepancies and claims denials.
Corrections Officer
South Dakota State Penitentiary
Sioux Falls, SD
08.2015 - 03.2017
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of living quarters, ensuring cleanliness and security protocols were maintained.
- Responded promptly to emergencies, employing de-escalation techniques to manage volatile situations.
- Assisted in the development of rehabilitation programs aimed at reducing recidivism among inmates.
Education
Associate's Degree - Information And Computer Systems
DeVry University
Chicago, IL05-2019
Bachelor of Arts - Fine Arts
University of South Dakota
Vermillion, SD05-2015
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Efficient multitasking
- Effective communication
Timeline
Operator and Layout/Metrology Associate
Corning Incorporated
07.2020 - Current
Billing Specialist
Rochester Regional Health System
10.2019 - 06.2020
Billing Specialist
Sanford Health
04.2017 - 07.2019
Corrections Officer
South Dakota State Penitentiary
08.2015 - 03.2017
Associate's Degree - Information And Computer Systems
DeVry University
Bachelor of Arts - Fine Arts
University of South Dakota