Summary
Overview
Work History
Education
Skills
Raising & care for animals, Gardening,
Timeline
Generic

Cynthia Thurman

Montgomery City,MO

Summary

Proven leader and effective problem-solver, adept at delivering exceptional customer service and fostering teamwork at The Medicine Shoppe® Pharmacy. Skilled in managing operations and leveraging a friendly, positive attitude to drive collaboration. Demonstrates a strong work ethic and attention to detail, ensuring tasks are completed efficiently and to the highest standard. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

31
31
years of professional experience

Work History

Med Tech

The Medicine Shoppe® Pharmacy
03.2024 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Managed approximately 20 incoming/outgoing calls per day from customers.

Tender Driver/Retail Customer Service Associate

MFA
03.2019 - 03.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Maintained a clean and organized store environment, enhancing customer shopping experience.
  • Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
  • Demonstrated adaptability when assigned multiple tasks such as cashiering duties or assisting in other store departments as needed.
  • Assisted customers with product selection, increasing sales and promoting brand loyalty.
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Participated in seasonal inventory audits to ensure accurate records of all merchandise within the store.
  • Operated office-type machinery and binding equipment to efficiently support retail customers.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Managed approximately 30 incoming calls, per day from customers.

Office Manager

Brandkamp Industries, Inc
06.1996 - 03.2019
  • Managed approxitmately 30 incoming calls, emails, and faxes per day from customers.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Teacher

St. Joseph Catholic Elemntary School
08.1993 - 05.1995
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Enhanced classroom engagement through use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Graded and evaluated student assignments, papers, and course work.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.
  • Created and developed lesson plans to meet students' academic needs.
  • Responsible for 22+ classroom students each year

Education

Bachelor of Science - Education

William Woods University
Fulton, MO
12.1991

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Computer Skills
  • Organizational Skills

Raising & care for animals, Gardening,

I buy, feed and care for bottle calves. While the calves are growing I play with them, romping and running in the pen with them so they get their daily exercise. As they grow I start feeding them grain so their growth continues. When they reach their desired weight I ship them to market. I have 3 cows that raise babies and I manage their care and growth as well. I have hatched and bought baby chicks to raise as egg layers. Maintaining their care consisted of clean water and food daily and clean bedding weekly. I would take some to market to sell as well as sell the eggs.

I have bought dogs of different breeds and had them bred. I cared for the dogs daily, watering, feeding and cleaning bedding, while the mother raised the pups. As the pups grew I played with them for exercise. I trained them to sit and shake. The Beagles I raised were trained to hunt rabbits and bring them to me.

I have fostered a mother cat until she had her babies and they were big enough to be adopted into homes. Other cats I have had around my mini farm have raised kittens. After these were adopted I had our mother cats fixed.

I have 4 flower beds in my yard. I weed and apply fresh mulch in the spring. The weeding is done through out the growing season. I buy plants and plant them in the spring. I have divided some and replanted them. I take care of the plants by helping them grow with watering daily and deadheading any and all spent blooms.

Timeline

Med Tech

The Medicine Shoppe® Pharmacy
03.2024 - 06.2024

Tender Driver/Retail Customer Service Associate

MFA
03.2019 - 03.2024

Office Manager

Brandkamp Industries, Inc
06.1996 - 03.2019

Teacher

St. Joseph Catholic Elemntary School
08.1993 - 05.1995

Bachelor of Science - Education

William Woods University
Cynthia Thurman