Cynthia Velarde

● Responsible for coordinating my team for sales.

● Assist to management meetings every week.

● Handle customer service situations with customers.

-I developed more skills and abilities as manager like:

-Learned to be able to talk easier to people when there is any situation.

- Able to understand different personalities of team mates at work, so we can work the best way together.

- organize short and long term goal plans.

- Plan motivational meetings for team members.

- Be a good speaker in front of all team work members.

Tyler program management.

● Financing and credit verification.

● Guide and educate customers about furniture and designs.

● MFS protection plan explanation and recommendation to customers for their new furniture.

● Management on prices and different discounts.

● Knowledge on AshleyDirect.com (important to verify open orders).

● I have reached 100 K three times.

● I have been number one writer of the month a couple of times.

● Taught multiple classes each semester including English, Science, History courses and creative writing.

● Talked with students needing extra attention and made plans to assist problems.

● Customized innovative methods and materials to produce effective learning experiences.

● Integrated technology into classroom settings to engage students and diversity instruction.

● Designed lesson plans for each class.

● Taught students with an English program.

● Assign reading and homework with reasonable deadlines and detailed instructions.

● Evaluated students.

● Established and enforced clear class objectives.

● Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress for students.

● Documented conversations with customers to track requests, problems and solutions with internet and phone for AT&T company.

● Answer phone with a headset.

• Monitored reservations to track incoming parties and special events.
• Confirmed transactional data by verifying name and payment information and clearly committed fees to patrons.
• Input customer data using Nemotec and Photo easy software and immediate updates to patient’s files.
• Monitored all Insurance's payments.