Cynthia Warren

1. Leadership and Strategic Planning

• Provide overall leadership for the organization, ensuring its mission is carried out effectively.
• Develop and execute a strategic plan to ensure the long-term sustainability of the organization.
• Report regularly to the Board of Directors on the organization’s progress toward strategic goals.
• Collaborate with the Board on governance and policy decisions.

2. Program Management and Oversight

• Oversee all CASA program operations, including the recruitment, training, and supervision of volunteers.
• Ensure that the organization adheres to the standards set by the National CASA Association.
• Evaluate and improve the effectiveness of the program’s service delivery, ensuring high-quality advocacy for children in the foster care system.
• Maintain effective case management and support systems for volunteers.

3. Fundraising and Resource Development

• Lead fundraising efforts, including grant writing, individual donor campaigns, and event planning.
• Build and maintain relationships with donors, foundations, and community stakeholders.
• Develop and diversify funding streams to ensure financial stability, such as government grants, private donations, and corporate partnerships.
• Prepare and manage the organization’s annual budget.

4. Community Relations and Advocacy

• Serve as the face of CASA in the community, promoting awareness of the organization’s mission and activities.
• Build and maintain partnerships with local agencies, courts, and other nonprofits to enhance collaboration.
• Represent the organization in community forums, public speaking events, and media engagements.

5. Human Resources and Staff Management

• Hire, train, supervise, and evaluate staff members, ensuring the organization operates efficiently.
• Foster a positive and supportive work environment.
• Address personnel issues and manage staff development initiatives.
• Ensure staff adhere to the organization’s policies and procedures.

6. Board Relations

• Act as a liaison between the Board of Directors and the staff.
• Assist the Board in recruiting, training, and engaging board members.
• Provide timely and accurate information to the Board to support decision-making.
• Implement the Board’s policies and directives.

7. Compliance and Reporting

• Ensure compliance with all relevant laws and regulations, including child welfare and nonprofit governance standards.
• Oversee the timely submission of grant reports, financial audits, and other required documentation.
• Ensure accurate and up-to-date records of all financial and operational activities.
• Maintain accreditation and reporting requirements with National CASA.

8. Financial Management

• Oversee financial operations, including budgeting, forecasting, and financial reporting.
• Ensure responsible fiscal management and accountability.
• Work with accountants or financial consultants to conduct audits and comply with financial regulations.

1. Volunteer Management and Supervision

• Recruit, screen, and select volunteers to serve as Court Appointed Special Advocates (CASAs).
• Oversee the training and onboarding of new volunteers, ensuring compliance with National CASA standards.
• Provide ongoing supervision, guidance, and support to CASA volunteers as they advocate for children.
• Conduct regular evaluations of volunteer performance and provide feedback to ensure effectiveness.
• Manage volunteer assignments, ensuring that each child is matched with a CASA advocate.

2. Program Development and Oversight

• Develop and implement program policies and procedures, ensuring they align with national standards and best practices.
• Monitor the effectiveness of the program and make adjustments to improve service delivery and outcomes.
• Ensure that the program operates efficiently and provides high-quality advocacy for the children being served.
• Oversee the proper documentation of all cases, including maintaining accurate case records, notes, and reports.
• Develop and maintain a program calendar, ensuring regular volunteer training, continuing education, and support meetings.

3. Case Management

• Review case files, court reports, and other documents to ensure compliance with program standards and legal requirements.
• Act as the point of contact between CASA volunteers and the courts, child welfare agencies, attorneys, and other professionals involved in a child’s case.
• Ensure timely and accurate submission of court reports prepared by volunteers.
• Help volunteers understand the legal process, the needs of children in care, and how to advocate effectively for the child’s best interests.

4. Volunteer Training and Continuing Education

• Organize and lead initial pre-service training for new volunteers, providing comprehensive education on child advocacy, court processes, and child welfare.
• Plan and implement ongoing continuing education opportunities for current volunteers to keep them informed on best practices, legal changes, and relevant issues affecting foster children.
• Evaluate training programs and adjust content as necessary to meet the needs of volunteers and children served by CASA.

5. Collaboration and Communication

• Collaborate with community partners, child welfare agencies, legal professionals, and other service providers to ensure holistic support for children in care.
• Foster strong relationships with family court judges, attorneys, caseworkers, and other child welfare stakeholders.
• Represent the CASA program in meetings, court hearings, and community events, advocating for the needs of the children served.
• Act as a liaison between CASA volunteers and court personnel, ensuring clear communication and effective case management.

6. Data Management and Reporting

• Track and monitor program data, including case assignments, volunteer activities, and child outcomes.
• Prepare regular reports for funders, the Board of Directors, and other stakeholders to demonstrate program impact and compliance.
• Maintain up-to-date records on each case, volunteer hours, and other key metrics.
• Use data to identify areas for improvement in program delivery and service outcomes.

7. Compliance and Quality Assurance

• Ensure that the program complies with National CASA Association standards, local and state laws, and the guidelines set by the court system.
• Regularly review and update policies and procedures to ensure they reflect best practices and evolving legal standards.
• Conduct audits of case files and documentation to ensure compliance with internal and external regulations.

8. Staff Supervision

• Supervise other program staff, including case managers, coordinators, or assistants.
• Ensure that staff members are adequately trained and supported in their roles.
• Delegate tasks and manage workloads to ensure the smooth operation of the program.

9. Crisis Management and Conflict Resolution

• Provide guidance and support in complex or crisis situations, such as when a child’s case experiences significant changes or challenges.
• Help resolve conflicts between volunteers and other professionals or within the volunteer community.
• Offer emotional and practical support to volunteers who are dealing with difficult or traumatic cases.

10. Community Engagement

• Participate in community outreach and public relations efforts to raise awareness of CASA’s mission and recruit new volunteers.
• Work with the Executive Director or Development staff on events, fundraisers, and public engagement efforts.
• Represent the program at local events, conferences, and training sessions.