Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Education
Contact
AdministrativeAssistant
Cynthia Wells

Cynthia Wells

Cornelia,GA

Summary

Master's degree professional in clinical mental health specializing in trauma and crisis with a strong background in behavioral health, prepared to make a significant impact. Skilled in client assessment and crisis intervention. Proven team collaboration ability to achieve desired outcomes and adapt to evolving needs. Known for empathy, patience, and effective communication.

Overview

18
18
years of professional experience

Work History

Behavioral Health Counselor

Corrections
Alto, GA
01.2023 - 12.2024
  • Lee Arrendale State Prison
  • Boosted client assessment numbers by 23% in the first quarter, resulting in a 44% decrease in wait times and improved patient care outcomes
  • Client satisfaction increased by 24% due to a 34% reduction in grievances escalated to management
  • Facilitated focus on anger management, stress management, and relapse prevention
  • Provided referrals to community resources that help meet clients' needs for continual recovery

First Responder/ Corrections Officer

Lee Arrendale State Prison, Prison
Alto, GA
01.2022 - 09.2023
  • Increased safety in the special management unit by 40% in two years of management, utilizing critical thinking skills to resolve 25% of conflicts between inmates or staff members
  • Assessed justice individuals' mental health, stability, and behavior
  • Demonstrated the ability to defuse potentially violent situations through effective communication techniques

University English Teacher

Lee Arrendale State Prison, National University of Defense of Technology
Changsha, China
09.2018 - 07.2022
  • Enhanced student English-speaking proficiency by 89% within six months through personalized targeted practice sessions
  • Developed a comprehensive assessment framework, improving student performance metrics by 88 % within 12 months, fostering a clearer understanding of learning objectives
  • Presented 42% of classes via Zoom during the 2019-2021 COVID outbreak

Private Teacher

Sugar Hill Church Academy/Sugar Hill Church
501 Nelson Brogden Rd, Sugar Hill GA
03.2007 - 07.2015
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.

Education

Master of Science - Clinical Mental Health-Trauma And Crisis

Walden University
Online
01.2025 - Current

Skills

  • Error correction
  • Behavioral assessment
  • Peer interaction
  • Relationship building

Self-care promotion

Multicultural competence

Recovery strategies

Work Preference

Work Type

Part Time

Important To Me

Work-life balanceCompany CultureFlexible work hours

Timeline

Master of Science - Clinical Mental Health-Trauma And Crisis

Walden University
01.2025 - Current

Behavioral Health Counselor

Corrections
01.2023 - 12.2024

First Responder/ Corrections Officer

Lee Arrendale State Prison, Prison
01.2022 - 09.2023

University English Teacher

Lee Arrendale State Prison, National University of Defense of Technology
09.2018 - 07.2022

Private Teacher

Sugar Hill Church Academy/Sugar Hill Church
03.2007 - 07.2015

Education

Graduate at Argosy University in forensic psychology.  December 2013

Overall GPA 3.3

Graduate member of the APA

Contact

Cynthia Wells 

456 Frank Arrowood Rd., Cornelia, GA 30531

470.760.9790

wells.cs@outlook.com

Cynthia Wells