Adriana Aragon
El Paso,TX
Summary
Efficient and precise with acommitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization, and data organization for enhanced productivity. A hardworking and passionate job seeker with strong organizational skills eager to secure the job position. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and efficient Data Entry Clerk with experience in data organization, proofreading, and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
2
2
years of professional experience
Work History
Intake Specialist (Atlantis Behavioral Health )
Bea Beard
6028 Surety Dr 79905
03.2023 - 09.2024
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Supported team members through collaborative problem-solving, leading to enhanced productivity and overall workplace morale.
- Enhanced client experience by conducting thorough intake assessments and accurately identifying their needs.
- Increased customer satisfaction with timely follow-ups,ensuring all necessary documentation was collected and processed promptly.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Demonstrated adaptability when faced with changing circumstances or new challenges within the role, maintaining consistent performance levels under pressure.
- Educated clients about available resources within the organization, empowering them to make informed decisions regarding their care options.
- Collaborated with other departments to streamline workflow processes, resulting in increased efficiency and a more cohesive organizational structure.
- Offered compassionate and attentive guidance to patients during crisis situations.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Facilitated smooth transitions between different departments by effectively communicating relevant client information at each stage of their journey within the organization.
- Trained and supervised new intake staff to deliver high-quality client care.
Data Entry Clerk
Kasco Ventures
1600 E 4th Ave, El Paso, TX 79901
08.2022 - 01.2023
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Followed data entry protocols, rules, and regulations.
- Created and maintained data entry logs to track data entry activities.
- Scanned documents and saved in the database in order to comply with digital conversion projects while keeping records of essential organizational information.
- Managed and organized documents for data entry tasks.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Answered phones by addressing customer inquiries and solving problems.
Education
Pursuing Associate of Arts And Sciences - Cognitive Psychology And Social Work
El Paso Community College
El Paso, TX05.2025
High School Diploma -
Eastwood High School
El Paso, TX06.2022
Skills
- Client Correspondence
- Word Processing
- Sorting and Labeling
- Verifying Dates
- Error Correction
- Data Verification
- Filing
- Active Listening
- Critical Thinking
- Customer Service Oriented
- Compassionate Communication
COMPUTER LITERACY
Computer skills
- Proficient in Microsoft Word and Excel
- Familiar in Microsoft Powerpoint
- Ability to create any social media announcements on (re:TikTok,Instagram,Facebook or Snapchat)
Languages
Spanish
Native or Bilingual
A1
English
Native or Bilingual
Timeline
Intake Specialist (Atlantis Behavioral Health )
Bea Beard
03.2023 - 09.2024
Data Entry Clerk
Kasco Ventures
08.2022 - 01.2023
Pursuing Associate of Arts And Sciences - Cognitive Psychology And Social Work
El Paso Community College
High School Diploma -
Eastwood High School