Cynthia White
Southgate,MI
Summary
Highly motivated individual with experience in the gaming industry. Adept at providing excellent customer service and dealing mini-bac, roulette, poker, blackjack and craps. Experienced in ensuring compliance with gaming regulations and policies and managing game operations. Possesses excellent customer service and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Casino Table Games Dealer
Motor City Casino-Hotel
Detroit, MI
12.2017 - Current
- 8 years of casino table gaming experience.
- Strong eye/hand coordination and ability to distinguish letters, numbers, colors and symbols.
- Working knowledge of table games: blackjack, craps, roulette, mini-bac, and poker.
- Full knowledge of table games rules and regulations.
- Working computer knowledge.
- Observed games and notified supervisor of disputes or problems with patrons.
- Delivered excellent customer service by cheerfully answering questions and providing game instructions.
- Monitored cash movement and immediately reported suspicious activity to floor supervisor.
- Able to maintain physical stamina and positive mental attitude under high stress environments.
- Basic and intermediate math skills, handling cheques and currency.
- Kept game properly paced for patron engagement.
Direct Care Worker
Joak American Homes
Ann Arbor, MI
04.2016 - 11.2017
- Supervised and assisted patients.
- Maintained records of services performed and condition of patients.
- Followed infection control and safety policies and guidelines.
- Prepared and served food for patients, following special prescribed diets.
- Documented delivery of quality care in client's clinical record.
- Responded promptly and positively to client requests for assistance.
- Identified changes in client status or needs and communicated to supervisor.
- Provided transportation to medical and recreational appointments.
- Administered medication and tracked treatment plan progress.
- Participated in crisis intervention and de-escalation procedures.
- Developed and implemented individualized behavior management plans.
- Changed bed linens and performed incidental cleaning services.
Education
Associate In Science (A.S.) -
Saginaw Valley State University
University Center, MI05.2014
Certification
Michigan Gaming License
Timeline
Casino Table Games Dealer
Motor City Casino-Hotel
12.2017 - Current
Direct Care Worker
Joak American Homes
04.2016 - 11.2017
Associate In Science (A.S.) -
Saginaw Valley State University