Cynthia Windom
Milwaukee,WI
Summary
Reliable and detail-oriented Data Entry Clerk with over 5 years of combined experience in office administration, call center operations, cashiering, and teller services. Strong background in accurate data entry, record maintenance, cash handling, and customer service. Additional educational background in Medical Administration. Dedicated to ensuring efficiency, accuracy, and confidentiality in all tasks.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
FIS Global
Brown Deer, WI
03.2024 - Current
- Accurately input customer and transaction information into databases.
- Accurately processed 600,000 records monthly.
- Efficiently met departmental goals and deadlines.
- Reviewed data for incomplete, or inconsistent, information.
Call Center Representative
Energy Services South
Milwaukee, USA
10.2023 - 03.2024
- Handled inbound and outbound calls, assisting clients with heating resources.
- Provided accurate information regarding products and services.
- Documented customer interactions in internal systems.
- Resolved complaints and concerns with professionalism and empathy.
Office Assistant/Cashier
City Of Milwaukee
Milwaukee, USA
09.2018 - 10.2023
- Assisted with administrative tasks by providing customer support.
- Performed office operations, including data entry, typing documents, and mail distribution.
- Handled cash, processed credit payments, and ensured cash drawer accuracy.
- Maintained confidentiality and accuracy in all financial transactions.
Education
Some College (No Degree) - Medical Administration Specialist
Milwaukee Area Technical College
Milwaukee, WIHigh School Diploma -
John Marshall High
Milwaukee, WISkills
- Data Entry & Record Maintenance
- Office Clerical Support
- Call Center Customer Service
- Banking & Teller Operations
- Cash Handling & Drawer Balancing
- Accuracy & Attention to Detail
- Confidentiality & Compliance
- Microsoft Office Suite (Word, Excel, Outlook)
- Typing Speed: 45 WPM
Timeline
Data Entry Clerk
FIS Global
03.2024 - Current
Call Center Representative
Energy Services South
10.2023 - 03.2024
Office Assistant/Cashier
City Of Milwaukee
09.2018 - 10.2023
Some College (No Degree) - Medical Administration Specialist
Milwaukee Area Technical College
High School Diploma -
John Marshall High
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