Cynthia Wixon Loecker
Groton
Summary
Results-driven Family Services Specialist and Auditor with 15+ years of experience in social services and compliance auditing. Expertise in conducting thorough assessments, developing personalized service plans, and providing crisis intervention. Proven ability to collaborate with community organizations and enhance compliance systems, significantly improving service delivery and outcomes. Skilled in documentation and behavior management, dedicated to fostering lawful self-management and supporting vulnerable populations. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
27
27
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Pivot Point
03.2026 - Current
- Here are six original resume statements tailored for the Behavioral Health Technician role at Pivot Point, focusing on high-impact responsibilities that complement existing work history:
- **Administered individual therapeutic interventions, reinforcing coping mechanisms and personal accountability among clients.**
- **Facilitated crisis de-escalation strategies with clients experiencing acute emotional distress during sessions.**
- **Documented behavioral observations and treatment responses to ensure compliance with regulatory standards and protocols.**
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Clinical Mental Health Counseling Intern
Black Hills Children's Home Society
01.2026 - Current
- Facilitated individual and group counseling sessions to foster emotional healing and personal growth.
- Conducted comprehensive assessments to identify clients' mental health needs and develop targeted intervention plans.
- Collaborated with multidisciplinary teams to ensure holistic care for children and families in crisis.
- Implemented evidence-based therapeutic practices that enhanced client engagement and improved mental health outcomes.
- Developed educational materials on coping strategies, conflict resolution, and stress management for client workshops.
- Monitored progress of clients through regular follow-ups, providing ongoing support and adjustments to treatment plans.
- Participated in case consultations with supervisors, contributing insights that informed treatment strategies for complex cases."
Family Services Specialist
Child Protection Services
08.2019 - 01.2026
- Conducted thorough assessments of family needs and developed personalized service plans to address specific challenges
- Collaborated with community organizations and resources to connect families with appropriate social services and programs
- Maintained accurate records of client interactions, progress notes, referrals made, and outcomes achieved
- Provided crisis intervention services to individuals or families facing immediate emergencies or critical situations
- Offered counseling services on various issues including parenting skills development, conflict resolution techniques, stress management strategies etc
Auditor
PLAINS COMMERCE BANK
03.2018 - 05.2019
- HMDA Auditor
- Execute all auditing to ensure the completeness and accurate of data reported, timely reporting to regulatory, and communication with the bank's leadership team. Maintain procedures on end-to-end process of auditing HMDA reportable and non-reportable loans. Amass and sustain knowledge on regulatory changes regarding HMDA. Thrive within a team-driven environment by supporting colleagues with auditing-centric functions.
- Key Accomplishments:
- Reviewed new loan applications to ensure the completeness ad accuracy of HMDA data.
- Reconciled all errors identified prior to submitting the LAR and generated periodic summary reports for management the Board of Directors reporting.
- Utilized subject matter expertise to make data-driven recommendations to the Enterprise Risk Manager (ERM) to improve compliance systems and appropriate corrective action of deficiency areas.
U.S. PROBATION OFFICER
U.S. PROBATION AND PRETRIAL SERVICES
04.1999 - 01.2018
- Played a key role as a part of the criminal justice system leveraging casework services to federal defendants and persons convicted of a federal offense placed on pretrial release supervision, pretrial diversion supervision, parole (including military parole), probation, and supervised release. Effectively worked with the victims of violent crimes throughout the course of 18 years, including Native American victims and juvenile children.
- Rendered evidence-based correctional interventions to foster the person's lawful self-management and compliance with conditions of supervision. Oversaw a person's compliance with the conditions of supervision and reported to the Court allegations of non-compliance. Conducted pretrial/presentence investigations and prepared detailed reports for the Court to assist the Court with its detention and sentencing decision.
Education
Master's degree - Clinical Mental Health Counseling
Grand Canyon University
Remote04.2026
Bachelor of Arts - Sociology
South Dakota State University
Brookings, SD01.1993
Federal Government - undefined
Riggs High School
Pierre, SD01.1988
Skills
- CLIENTS (10 years)
- Behavior management
- DOCUMENTATION (10 years)
- Child protective services
- ADMINISTRATIVE TASKS (10 years)
- LIAISON (10 years)
- DETAIL-ORIENTED (10 years)
Certification
CPR and First Aide Certified April 2026
Additional Information
- KEY SKILLS AND HIGHLIGHTS
- Broad-based experience working with victims of domestic violence, abuse and sexual assault and their families providing advocacy and support
- Strong expertise and knowledge of federal and state regulations, policies, and procedures pertaining to criminal offenses
- Well-versed in social science principles, theories and techniques to assist disadvantaged clients and their transition into society
- Detail-oriented with strong analytical skills; adept at performing key administrative tasks, including conducting investigations, managing records and documentation, collecting data, and preparing case files and detailed reports
- Extensive experience working as a liaison between court and victims/offenders
- Excellent interpersonal, communication and presentation skills with the ability to coordinate effectively at all levels
- Successful history working directly with culturally diverse populations while cultivating and maintaining effective relationship
Languages
English
Timeline
Behavioral Health Technician
Pivot Point
03.2026 - Current
Clinical Mental Health Counseling Intern
Black Hills Children's Home Society
01.2026 - Current
Family Services Specialist
Child Protection Services
08.2019 - 01.2026
Auditor
PLAINS COMMERCE BANK
03.2018 - 05.2019
U.S. PROBATION OFFICER
U.S. PROBATION AND PRETRIAL SERVICES
04.1999 - 01.2018
Bachelor of Arts - Sociology
South Dakota State University
Federal Government - undefined
Riggs High School
Master's degree - Clinical Mental Health Counseling
Grand Canyon University