LATONYA. Stewart
Parkwood Healthcare
Memphis,TN
1
Certification
38
years of professional experience
Applied attentive listening and fast, efficient problem-solving to build high-quality professional relationships while working independently and as part of a team.
Work History
Behavioral Health Technician
14 Years 9 Months- Making rounds on the patient, checking for safety, recording patient information on the computer holding group sessions for the patient documenting how patients interact in group sessions. Report it to Therapies. Answer phone calls file paperwork
- Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
ABA Behavior Therapist
8 Months- Implemented individualized ABA treatment plans during 1:1 sessions to support skill acquisition and behavior reduction.
- Collected accurate session data to track progress, inform supervision, and adjust intervention strategies.
- Applied behavior intervention plans consistently to address challenging behaviors and maintain session structure.
- Collaborated with BCBA supervision to reinforce treatment goals and ensure plan fidelity across settings.
- Documented session notes, behavior observations, and client responses with consistency and attention to detail.
Certified Nursing Assistant/Secretary
11 Years 3 Months- Taking vital sign, recording intake &output enter patients information in the computer. Putting Lab in the computer answer multi phone line Faxing, filing document in the chart
Administrative Receptionist
3 Years 2 Months- Greeting and welcoming guests and providing them with a positive first impression of the organization.
- Create and modify documents utilizing Microsoft Office Programs.
- Perform general clerical duties to include: photocopying, faxing, mailing, and filing.
- Directing guests and answering their questions.
- Notifying other workers of visitor arrival. , monitoring logbooks, and issuing visitor badges.
- Complying with procedures, rules, and regulations .
Customer Service Representative
3 Years 7 Months- Listening to customers' concerns and handling complaints and returns. Giving detailed explanation. File paper work, answer phone call, enter customer information into the computer
Behavior Healrh Technician
6 Months- Monitored patient behavior and documented changes in mood, sleep, and participation.
- Supported treatment plans by reinforcing coping skills and daily living routines.
- Observed patients for safety risks and reported concerns to nursing staff promptly.
- Assisted with de-escalation techniques during periods of agitation or emotional distress.
- Maintained accurate shift notes and incident documentation in clinical records.
Behavioral Health Technician
4 Years 5 Months- Carrying out individual treatment plans prescribed by medical professionals.Monitoring patients and recording your observations on the computer Reporting back on each patient's progress and concerns. Ensuring patients have a safe and supportive environment.Providing emotional support to patients, Group meeting with patients
Education
Associate's degree - Criminal Justice
Certificate - Nurse assist
Skills
Stress management . Team work. Computer Skill. Fax machine answer multi phone line
(10+ years)
Autism Experience (8 years)
Behavioral Health (10+ years)
Medical Records (3 years)
Crisis Intervention (10+ years)
Computer skills
answer telephon
fax machine (10+ years)
Microsoft Office (4 years)
Vital Signs
Group Therapy
Communication skills
Inside sales
Personal Information
Driving License: Driver's License
Certification
CPR Certification, nursing certification, September 2022 to September 2024, State Tested Nursing Assistant, CPI Certification, November 2021 to November 2023, Nonviolent Crisis Intervention provides staff with the skills to safely recognize and respond to everyday crisis situations that may involve more challenging behaviors., Driver's License, CPR Certification
Timeline
Behavior Healrh Technician
Parkwood Healthcare
2026.04 - CurrentRead More
ABA Behavior Therapist
Proud Moments
2024.04 - 2024.12Read More
Behavioral Health Technician
St. Francis Healthcare
2010.04 - 2025.01Read More
Certified Nursing Assistant/Secretary
St. Jude Children's Research Hospital
1998.06 - 2009.09Read More
Administrative Receptionist
CAAAP
1994.01 - 1997.03Read More
Customer Service Representative
Whitehave Care Center
1990.03 - 1993.10Read More
Behavioral Health Technician
Delta Medical Center
1988.08 - 1993.01Read More
Rice College
Certificate from Nurse assist
Read More
University of Phoenix-Online Campus
Associate's degree from Criminal Justice
Read More