Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maria Del. Rosario Chozet Ramirez

Amarillo,TX

Summary

Dynamic Workers Compensation & Benefits Specialist at Amarillo ISD, adept at managing complex claims with precision and confidentiality. Proven skills in data entry and customer service, enhancing operational efficiency. Recognized for strong organizational abilities and a collaborative approach, ensuring seamless communication across departments while maintaining high standards of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Workers Compensation & Benefits Specialist

Amarillo ISD
01.2025 - Current

Receive and process accident reports and workers’ compensation claims.

  • File all insurance forms and Texas Department of Insurance, Workers’ Compensation Division (DWC) reports including wage statements, first report of injury, supplement reports, and job information in a timely manner.
  • Establish and maintain contact with injured employees 100% and provide assistance with claims and obtaining health care as appropriate.
  • Communicate with workers’ compensation insurance carrier, doctors, nurses, and health care providers to enable appropriate processing of claims.
  • Work closely with adjuster, campus/department secretaries, supervisors, and administrators to facilitate reporting work-related illnesses and injuries.
  • Assist Human Resources in the development of ADA plans if needed.
  • Communicate with supervisors about workplace limitations and modifications.
  • Work with leave and benefit specialists to ensure appropriate use and access to applicable leave and insurance benefits.
  • Answer the department main phone line and assist employees.
  • Forward calls, take messages as appropriate.
  • Assist Director of Benefits to prepare for DWC conferences and hearings.
  • Communicate and track worksite safety education and training for employees.
  • Prepare correspondence and forms.
  • Compile, maintain, and file all reports, records, and other documents as required including workers’ compensation records and confidential medical certifications.
  • Collaborate with the Benefits and Human Resources departments to analyze absence patterns.
  • Perform data entry related to the Dental Reimbursement Program.
  • Assist with the coordination of blood drives, flu shots and other services as needed.
  • Maintain confidentiality of all departmental information.

Specialized Special Ed Asst

Amarillo ISD
08.2023 - 12.2024
  • Job coach
  • Enter data to student files
  • Entered data to Onward system
  • Training on jobsite
  • Education support
  • Vocational training
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Built trust and rapport with students through positive reinforcement and strong communication skills.
  • Supported teacher in development of individual learning strategies.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.

Administrative Assistant I

Amarillo Police Department
07.2019 - 10.2021
  • Work with legal documents/confidential
  • Data entry, scan, approve to be scan
  • Inquiry checks on system
  • Translate in person, via phone
  • Customer service
  • Service Division/Records
  • Great Communication Skills
  • Filling, maintain files
  • Multi-task
  • Capable of working under stressful situations
  • Easy going
  • Organized
  • Keeping communication by phone and /or email
  • Work independent
  • Team player

Education

Certificate - Nurse

Amarillo College
Amarillo, TX
01.2017

High School Diploma -

Palo Duro H.S.
Amarillo, TX
01.2012

Skills

  • Operate office equipment (copier/fax/scanner/shredder/phone)
  • PC experience (Microsoft word, Excel, Outlook, PowerPoint, Spread Sheets)
  • Strong customer service skills with more than 10 years
  • Answer multi-line phone
  • Work with legal documents / confidential
  • Data entry, Scan, approve to be scan
  • Inquiry Checks on systems
  • Highly organized and follow through skills
  • Customer service in person /or phone
  • Filing, Maintain files
  • Multi-task
  • Great personality, love meeting and helping people
  • Ability to type 45 wpm
  • Quick problem solver
  • Calm and level-headed under duress
  • Handle stress well as well as changes and interruptions
  • Proficient in all documentation/record maintenance/paperwork to ensure accuracy and customer confidentiality
  • Team Player
  • Business Computer Applications
  • Work planning and scheduling

Certification

  • High School Diploma
  • NCIC/TCIC
  • CPR
  • CNA License
  • Basic Life Support (BSL)
  • CNA Certificate

Timeline

Workers Compensation & Benefits Specialist

Amarillo ISD
01.2025 - Current

Specialized Special Ed Asst

Amarillo ISD
08.2023 - 12.2024

Administrative Assistant I

Amarillo Police Department
07.2019 - 10.2021

Certificate - Nurse

Amarillo College

High School Diploma -

Palo Duro H.S.
Maria Del. Rosario Chozet Ramirez
Resume profile created at ResumeBuilder.com