Cynthia Wood
Grand Rapids,MI
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
19
19
years of professional experience
Work History
Account Receivable
Applied Textiles
10.2019 - Current
- Managed accounts receivable processes, ensuring timely invoicing and payment collection for over 200 clients.
- Maintained accurate records of financial transactions and reconciled discrepancies in a timely manner.
- Implemented a new invoicing system that reduce billing errors, reduce paper, and improved collection times.
- Monitored accounts for overdue payments and developed strategies to reduce outstanding balances.
- Build relationship with customers to reconciled accounts and resolved discrepancies to maintain accurate financial records.
- Conducted credit checks and risk assessments for new customers to minimize financial exposure.
- Collaborated with sales team to resolve billing discrepancies and enhance client.
- Utilized three accounting software to track overdue invoices and send reminders to clients.
- Complete the daily metrics which includes total invoices, total dollar amount to estimate daily sales for management review.
Billing & Reimbursement Coordinator
Metro Health Hospital
01.2006 - 02.2018
- Managed billing processes for a healthcare provider, ensuring timely submission of claims to insurance companies.
- Communicated with patients regarding their billing inquiries and payment plans.
- Coordinated with insurance companies to resolve reimbursement issues and inquiries.
- Collaborated with cross-functional teams to resolve billing discrepancies and patient inquiries.
- Tracked and analyzed accounts receivable by prepared reports on billing metrics to identify trends and enhance revenue cycle efficiency.
- Trained new staff on billing procedures and best practices.
- Participated in audits to ensure adherence to regulatory standards and internal policies.
Education
BACHELOR OF BUSINESS ADMINISTRATION - MANAGEMENT
American InterContinental University
ASSOCIATE SCIENCE - BUSINESS MANAGEMENT
Grand Rapids Community College
Skills
- Customer support
- Proficient in collaborative projects
- Effective relationship building
- Analytical problem-solving
- Approachable demeanor
- Effective time management
- Detail-oriented
Timeline
Account Receivable
Applied Textiles
10.2019 - Current
Billing & Reimbursement Coordinator
Metro Health Hospital
01.2006 - 02.2018
ASSOCIATE SCIENCE - BUSINESS MANAGEMENT
Grand Rapids Community College
BACHELOR OF BUSINESS ADMINISTRATION - MANAGEMENT
American InterContinental University
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