Ava Caldiran
Grand Rapids,MI
Summary
Dynamic team player with proven experience in the food service industry. Skilled in collaborating with colleagues to enhance service quality and customer satisfaction, ensuring efficient operations during peak hours.
Overview
3
3
years of professional experience
Work History
Waitress
Toast n Tea
Grand Rapids, MI
07.2024 - 08.2025
- Took orders for food and drinks and delivered them to guests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Barista
Rak Thai
Grand Rapids, Michigan
08.2022 - 06.2024
- Provided excellent customer service by taking orders and addressing inquiries promptly.
- Collaborated with team members to manage busy shifts effectively and efficiently.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Crafted high-quality beverages following standard recipes and customer preferences.
Education
Associate of Science - General Studies
Grand Rapids Community College
Grand Rapids, MI06-2027
High School Diploma -
Northview High School
Grand Rapids, MI06-2024
Skills
- Customer service
- Team collaboration
- Food safety
- Time management
- Effective communication
- Problem resolution
Affiliations
- I am passionate about art. I have showcased my art in numerous festivals throughout my academic career.
- I have been overseas having traveled to Japan on a academic trip.
- I am proficient in Microsoft Office and Google Workspace.
Timeline
Waitress
Toast n Tea
07.2024 - 08.2025
Barista
Rak Thai
08.2022 - 06.2024
Associate of Science - General Studies
Grand Rapids Community College
High School Diploma -
Northview High School