Cynthia Young
Broken Bow,OK
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
2003
2003
years of post-secondary education
Work History
Admissions Officer
Broken Bow Housing Authority
Broken Bow, OK
02.2023 - 06.2025
- Processed Housing applications, including background checks, credit checks, verified income
- Completed move in paperwork with new tenants, collected security deposit and first month rent
- Processed Section 8 Rental Assistance and Rural Development annual reexaminations
- Scheduled and processed inspections
- Maintained accurate records of applicant information in database systems
- Filed evictions when needed
- Processed move outs
- Answered office calls
- Operated Lindsey Software for Property Management and Microsoft Office
Customer Service Representative
Beavers Bend Lodging/Janet's Treasure Chest
Broken Bow, OK
06.2020 - 12.2021
- Answered phone calls and emails for cabin inquiries, reservations, and service calls
- Stocked, cleaned
- Updated inventory, and filed invoices for the store
- Operated the QuickBooks Point of Sale system, Microsoft Word and Excel
Daycare Assistant
Mrs. Nita's Home Daycare
Broken Bow, OK
10.2018 - 03.2020
- Assisted in daily activities and playtime for children aged infant to preschool.
- Maintained a clean and safe environment for children during daycare hours.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
Education
Broken Bow High School
Broken Bow , OKSkills
- Database management
- Customer relationship management
- Record-keeping accuracy
- Compliance knowledge
- Time management
- Attention to detail
Timeline
Admissions Officer
Broken Bow Housing Authority
02.2023 - 06.2025
Customer Service Representative
Beavers Bend Lodging/Janet's Treasure Chest
06.2020 - 12.2021
Daycare Assistant
Mrs. Nita's Home Daycare
10.2018 - 03.2020
Broken Bow High School