Cynthia Zarrouk
Roseville,CA
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve the quality of life in marginalized communities.
Overview
8
8
years of professional experience
Work History
Teacher
Adventure Club/ Centerpoint Church
03.2020 - Current
- Planning and developing site programs, sessions, and workshops
- Work directly with kids, facilitating access and engagement with each other and camp supervisors.
- Carried holistic needs assessment and prepared personal integration plan with kids. Increased students' performance by at least 20% by the end of the year
- Execute administrative tasks To keep full, accurate, and up-to-date case records.
- Training and supporting volunteers to deliver services to kids
- Monitor services and foster effective and supportive Teamwork.
Freelancer / Arabic interpreter and Translator
Self Employed Writer
01.2016 - Current
- Remote
- Perform in-person, telephonic, and video remote consecutive interpretation for service providers and their clients professionally. Helped more than ten families.
- Perform document translation services by translating text from the source to the target language without adding, omitting, or distorting source content. Translated over 20 documents and paperwork.
- Arrive on time to all appointments and complete all document translation projects by the agreed-upon deadline.
- Reviewed, edited, and proofread translated documents for accuracy
- Attended training programs to improve professional knowledge and interpretation skills
- Collaborated with team to translate aseries of documents from English to other languages
Site Coordinator
Zarrouk Cave
01.2018 - 09.2023
- Coordinated pre-arrival plans
- Arranged reception and orientation
- Settled services, accommodation, and transportation with other service agencies, tour guides, sites, and restaurants
- Raising booking rates 30%
- Expanded excellent working relationships with and between agencies and event organizations to improve specialist services
- Resulting in longer periods of stay
- Liaise appropriately with housing renters and ensure early agreement on timing and scope for ending services.
- Advertising and updating social media pages.
Education
Bachelor of Arts - Counseling Psychology
William Jessup University
Rocklin, CA05.2018
Skills
- Excellent active listening skills Detail-oriented without losing the big picture
- Understanding of cultural diversity Open and reflective attitude
- Develop and execute solutions
- Knowledge of using different operating systems
- Case management
- Staff education and training
- Written and verbal communication
Reading
Reading is my way to escape from all kinds of pressure and learn and experience new worlds.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Teacher
Adventure Club/ Centerpoint Church
03.2020 - Current
Site Coordinator
Zarrouk Cave
01.2018 - 09.2023
Freelancer / Arabic interpreter and Translator
Self Employed Writer
01.2016 - Current
Bachelor of Arts - Counseling Psychology
William Jessup University
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