Cynthia Zimmerman
Laramie,WY
Summary
Talented Case Manager adept at handling high caseloads and high pressure situations without sacrificing quality work. Hardworking and dedicated to achieving desired outcomes. Offers excellent problem-solving, conflict resolution, written and communication abilities.
Overview
13
13
years of professional experience
Work History
Case Manager
Albany County School District #1
11.2015 - Current
- Developed and implemented comprehensive Eligibility and Individualized Education Plans to address student needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to students and families.
- Monitored students' progress and tracked teacher reports to ensure intervention and progress.
- Developed comprehensive plans to transition clients to appropriate service providers in community.
- Partnered with multiple staff members, community agencies, and resources to ensure support for the student and family.
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
Counselor
Cathedral Home For Children
08.2012 - 11.2015
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Conducted evaluations to help patients develop measurable treatment goals.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Supervised meetings with family members to help create support system for clients.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
Counselor
Pathways, Inc.
10.2010 - 12.2012
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
- Engaged clients in conversation to determine feelings and apprehensions.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Supervised meetings with family members to help create support system for clients.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Assessed clients' needs to provide appropriate therapeutic interventions.
Education
Master of Science - Counseling
University of Wyoming
Laramie, WyomingSkills
- Program Development
- Progress Evaluation
- Staff Management
- Eligibility Assessments
- Interdisciplinary Collaboration
- Verbal and Written Communication
- Annual IEP's and Eligibility Evaluations
- Multitasking and Organization
- Community Resources
- Educational Evaluation
- Optimize Staff Performance
- IEP Monitoring
- Documentation
Timeline
Case Manager
Albany County School District #1
11.2015 - Current
Counselor
Cathedral Home For Children
08.2012 - 11.2015
Counselor
Pathways, Inc.
10.2010 - 12.2012
Master of Science - Counseling
University of Wyoming
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