Cynthia Anne Crane
Macedonia
Summary
Detail-oriented Production Lead emphasizing employee training and time management. Successfully managed production schedules and developed team capabilities, driving operational excellence and meeting customer quality standards.
Overview
18
18
years of professional experience
Work History
Production Lead
Great Lakes Cheese
Hiram
07.2016 - Current
- Coordinated production schedules and assigned tasks to optimize workflow and meet deadlines.
- Maintained clean and organized work environment, ensuring compliance with safety standards.
- Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
- Trained new personnel in tools and equipment usage, enhancing team readiness and operational efficiency.
Warehouse Associate
Status Men's Accessories
Oakwood
06.2013 - 07.2016
- Organized inventory to enhance accessibility and maintained accurate stock records for efficient order fulfillment.
- Prepared orders for shipment, ensuring proper packaging techniques.
- Conducted regular inventory checks to ensure accuracy and identify discrepancies, supporting effective stock management.
- Maintained a clean and safe working environment per safety standards.
- Packed and labeled merchandise for loading and shipment to customers, ensuring compliance with packaging standards.
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages, and updated orders in internal database.
- Uploaded and processed customer orders using an EDI system.
- Created and processed customer invoices, ensuring accuracy and proper documentation.
Store Manager
McDonald's
Bainbridge
06.2008 - 11.2013
- Managed daily operations to ensure efficient store performance.
- Trained and supervised staff to enhance customer service standards and improve overall customer experience.
- Recruited and trained new employees, ensuring alignment with store policies and fostering a cohesive team environment.
- Conducted employee performance evaluations and provided feedback.
- Resolved customer complaints promptly to enhance satisfaction.
- Oversaw cash handling procedures for accuracy and compliance.
- Managed inventory tracking and conducted physical counts to maintain accurate stock levels and reduce potential loss.
- Ensured cleanliness and safety standards were consistently met.
- Ensured compliance with safety regulations and company policies.
Education
Associate of Science - Business Administration
Southern New Hampshire University
Hooksett, NH09-2025
Skills
- Inventory management
- Safety compliance
- Team leadership
- Employee training
- Time management
- Customer service
Timeline
Production Lead
Great Lakes Cheese
07.2016 - Current
Warehouse Associate
Status Men's Accessories
06.2013 - 07.2016
Store Manager
McDonald's
06.2008 - 11.2013
Associate of Science - Business Administration
Southern New Hampshire University