Emilio Carrillo
Alhambra,CA
Summary
Seasoned Production Lead with over a decade of experience in customer care and support, notably at IGS Solutions. Excelled in SOP development and team supervision, enhancing production efficiency and quality. Skilled in METRC and inventory management, demonstrating a proven track record of operational excellence and leadership. Results-driven production lead with several years of experience leading safe, on-time and high-quality production of wide array of products and components. Personable facilitator with passion for excellence and history of cultivating motivated and loyal teams. Mechanically proficient and technically versatile, driven to understand and model complete line operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Production Lead
IGS Solutions
Los Angeles, CA
09.2019 - 04.2024
- Developed and implemented new standard operating procedures for the flower department
- Led a team of three associates in intake, testing, categorizing, and transferring flower via METRC
- Ensured a clean, productive, and positive work environment with excellent attendance and punctuality
Supervisor
Alpine Vapor
Silver Lake, CA
06.2017 - 09.2019
- Supervised 10-20 employees in distributing premium cannabis distillate cartridges and pens
- Maintained inventory and ensured a clean, productive work environment
Stocker/Customer Service
REI
Arcadia, CA
08.2015 - 06.2017
- Assisted customers with inquiries and concerns
- Managed loading/unloading of merchandise and organized store shelves
FIOS Verizon Tech Agent
Conduit Global
San Antonio, TX
01.2014 - 07.2014
- Assisted customers with product support and issue resolution for computers, phones, and televisions
- Promoted company products and services effectively
Stocking Associate
Dollar Tree
San Antonio, TX
09.2012 - 05.2014
- Managed cash registers, assisted customers, and maintained store organization
Label Clerk
IGS Solutions
Los Angeles, CA
- Managed data entry and verified Certification of Authenticity for Stiiizy's products
- Collaborated with the compliance department to ensure Certification of Authenticity accuracy per Department of Cannabis Control and state regulations
- Created Certification of Authenticity for other brands offered by Stiiizy
Night Shift Supervisor
IGS Solutions
Los Angeles, CA
- Led a team of 20-30 employees in producing premium cannabis distillate cartridges and vaporizer pens
- Oversaw production, packaging, labeling, attendance, and inventory management
Edibles Team Lead
IGS Solutions
Los Angeles, CA
- Facilitated the production of medicated gummies
- Assisted in developing and standardizing gummy recipes
- Ordered necessary equipment and materials and ensured FDA and state regulation compliance
Material Handler
IGS Solutions
Los Angeles, CA
- Managed inventory of supplies and materials for production
- Tracked quantities, manifests, received dates, and locations using computer systems and Google Sheets
Education
Associates - Business
Northwest Vista College
San Antonio, TX01.2012
High School Diploma - Communications
Communications Arts High School
San Antonio, TX01.2010
Skills
- Operations Management
- Inventory management
- Team supervision
- SOP development
- Production management
- 10 years in customer care and support
- Commissioned painter
- Airbrush artist
- Troubleshooting
- Production Scheduling
- Quality Assurance
- Technical knowledge
- OSHA enforcement
- Workflow Management
- Equipment safety
- Team Coordination
- Health and safety compliance
- Engineering Specifications
- OperationsCost Reduction
- Safety Rules Enforcement
- Project Management
- Supply chain distribution
- Equipment Operation
- Logistics
- Workforce Planning
Certification
Driver's License, 04/30/24
Timeline
Production Lead
IGS Solutions
09.2019 - 04.2024
Supervisor
Alpine Vapor
06.2017 - 09.2019
Stocker/Customer Service
REI
08.2015 - 06.2017
FIOS Verizon Tech Agent
Conduit Global
01.2014 - 07.2014
Stocking Associate
Dollar Tree
09.2012 - 05.2014
Label Clerk
IGS Solutions
Night Shift Supervisor
IGS Solutions
Edibles Team Lead
IGS Solutions
Material Handler
IGS Solutions
Driver's License, 04/30/24
Associates - Business
Northwest Vista College
High School Diploma - Communications
Communications Arts High School
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