CYNTHIA B KIRBY
Lake City,FL
Summary
Energetic professional with a multitude of versatile skills that transfer into any office setting. Advanced understanding of customer needs with diligent assessment resulting in superior customer service and high levels of client satisfaction. Progressive thinker her with tremendous inter-personal communication and a prove history of customer service satisfaction. I have a commitment to integrity, quality and performance excellence. A natural ability to cultivate an environment that promotes teamwork and generates high levels of employee morale. Core Strengths I have over 20 years of working with the public. I-am a Florida Licensed Realtor I have over 20 years of working with the public. Ability to get along with others . I love working with customers to help them with their concerns. I have had a versatile career in my working career. . I finished Real Estate training and state license. I owned and operated my own credit repair business . Completed Sales Leadership Course " Date to Soar" and 7 Habits of Highly Successful People. I have had a versatile career in my working career. I finished Real Estate training and state license.
Overview
16
16
years of professional experience
Work History
REALTOR
Realtor
Lake City, Fl
01.2006 - 06.2022
WARD CLERK SECRETARY
VA Medical Center
Lake City, Fl
02.2009 - 02.2019
Ward Clerk
- These were some of my responsibilities
- I worked part time Realtor while working at the VAMA
- My shift was 3 30-midnight
- I worked as a Realtor during the day .
REAL ESTATE
DEVELOPMENT, Real Estate Institute
, FL
- Manages the patient admission and discharge process for the unit.
- Helps patients fill out the necessary admission and discharge forms.
- Uses patient intake and electronic medical records (EMR) software.
- Schedules appointments, procedures, and transportation.
- Answers the phone and directs calls.
- Orders new supplies and equipment.
- Makes photocopies and faxes documents.
- Completes other administrative work as needed.
- Collaborates with medical and administrative staff.
- Maintains the confidentiality of all patient records.
- Follows all hospital policies and procedures.
- These are some of my duties as a Owner of Credit Rescue Sercices.
- Repaired clients credit .
- I directed and motivated my employees in daily operations including: disputing credit reports, helping customers with personal budgets, resolving daily problems, monitoring call quality
- Training staff, managed employee attendance, scheduling, coaching, corrective counseling, and performance reviews.
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.
- Hired skilled personnel to handle challenges and obligations of business.
- Scheduled deliveries with service vendors or product suppliers.
- Built solid foundation of business acumen, technical skills, and proven practices for daily operations.
- Developed competitive advantage on market niche.
- Identified problems, made decisions, and interpreted results based on quantitative techniques.
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.
- Prepared staff work schedules and assigned specific duties.
- Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members.
Education
A.A - BUSINESS ADMINISTRATION CANDIDATE
LCCC
01.2024
ASSOCIATE - ARTS
CEO OWNER — CREDIT
02.2009
Skills
- Dealings Self-organized, initiator, independent
- Worker,
- Word, Excel, Outlook, Microsoft
- Office, Lotus, CRM Software, Type 60 WPM
- Great communication skills:
- Outgoing personality and cheerful interpersonal
- Ability to multi-task and prioritize Team-worker,
- But works independently when
- Necessary, mature and discrete
- Real Estate
- CERTIFICATIONS
Timeline
WARD CLERK SECRETARY
VA Medical Center
02.2009 - 02.2019
REALTOR
Realtor
01.2006 - 06.2022
Ward Clerk
REAL ESTATE
DEVELOPMENT, Real Estate Institute
A.A - BUSINESS ADMINISTRATION CANDIDATE
LCCC
ASSOCIATE - ARTS
CEO OWNER — CREDIT
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